r/AskUnlocked • u/GamesOfOdin • 9d ago
Technology How to Fix ChatGPT Android App Stuck on Login / "Continue" Button Grayed Out (Android 16 Bug)
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Problem Description:
If you are trying to log into the ChatGPT Android app and the "Continue" button remains inactive/grayed out with an infinite spinning loading wheel stuck on it, standard fixes like clearing app cache, reinstalling Chrome, or changing default browsers may not work.
This specific issue frequently occurs on Android 16 (e.g., Samsung Galaxy S25 Ultra and other updated devices) due to a system bug in the Google Credential Manager framework.
Root Cause:
When you have 5 or more Google accounts signed in on your Android device, the system's Google account picker overlay fails to build the list for third-party apps like ChatGPT. This causes the login page to hang indefinitely in an authentication loop, freezing the UI buttons.
🛠️ Step-by-Step Fix:
- Open your phone's Settings.
2. Go to Accounts and backup > Manage accounts.
- Check the list of connected Google accounts (accounts with the Google 'G' icon).
4. Remove least-used Google accounts until you have 4 or fewer Google accounts remaining on your device. (Note: You do NOT need to remove non-Google accounts like WhatsApp, Microsoft, or Reddit).
5.Force close the ChatGPT app from your Recent Apps screen.
6. Reopen ChatGPT and proceed to log in.
Once the Google account count is under the limit, the Credential Manager will instantly prompt the login pop-up and activate the "Continue" button. After logging in successfully, you can re-add your removed Google accounts back to your phone.