r/pcmasterrace • u/Front_Cookie_1198 • 1d ago

Hardware PSU fails dramatically

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u/LetsDOOT_THIS 22h ago

do you know what power supply it was?

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u/Brave-Perspective714 21h ago

It was Antec. They said they had been having an issue with a supplier substituting inferior parts that weren't up to spec, hence the rebuild.

They gave us no problems about it, at all. And the new power supply they provided worked perfectly and is still in use today.

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u/LongestSprig 6h ago

They gave you no problems after almost destroying your lives?

Well, that's nice of them.

Should've recalled the product, obviously.

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u/Krell356 22h ago edited 18h ago

I mean do we really need to drag the manufacture into it when they took responsibility for it? Or were you wanting the name because they actually did the right thing unlike some companies.

EDIT: To those criticizing my defense of a company then deleting their messages. Yes, I am defending companies for good behavior. Not every company is run by a bunch of greedy assholes.

If all you do is demonize companies for making mistakes or simply existing then all you are going to end up with is shit companies. If there is no point in PR then all you leave them with is a desire to make money and no reason to care about their customers.

Yes their goal is to make money, but many companies acknowledge that the best way to do that is to not be shitty. If they get the same results feom good behavior as bad behavior, then all you do is encourage bad behavior because it is cheaper and gets the same results.

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u/LetsDOOT_THIS 22h ago

I want to see if they skimped out on PSU because I always shell out for gold certification at least.

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u/SmartOpinion69 19h ago

they might've did the right thing, but by not naming the power supply, my entire house would be at higher risk of going on fire if i were to buy that specific power supply.

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u/LongestSprig 6h ago

Yes. They knew of a fucking defect, a dangerous one, and didn't recall it.

Seriously. They didn't give trouble?. They are lucky they aren't on the hook for the house.

They knew of inferior parts? Fuck them.