r/AMDHelp • u/JackieMABWGP • 19h ago
Help (GPU) "Device not started (amduw23g...."
Computer Type: Desktop (PREBUILT LENOVO LEGION)
GPU: AMD Radeon RX 7600
CPU: RYZEN 7 7700 8-Core Processor, 3801 Mhz
Motherboard: Lenovo 3768 (Raphael B650)
BIOS Version: O5SKT36A 2/17/2025
RAM: PNY 32 GB XLR8 GAMING DDR5 5600 MHZ (2 X 16 GB) (I upgraded it)
PSU: HOTKEY 500W
Case: PRE-BUILT lenovo
Operating System & Version: WINDOWS 11 Home
GPU Drivers: AMD RADEON RX 7600
Chipset Drivers: AMD 5.12.0.44
Background Applications: STEAM, ROCKSTAR LAUNCHER, XBOX. I play GTA Online
Description of Original Problem(s)- 3:
1. In Device Manager, after installing latest drivers from AMD website, in the Events Tab, it says Device not started... The game is gta online. This is the full error in events:
Device PCI\VEN_1002&DEV_7480&SUBSYS_236117AA&REV_CF\6&1f186d77&0&00000009 had a problem starting.
Driver Name: oem24.inf
Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amduw23g-203304-e29338d6
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
- Ever since I purchased this computer, when I turn it on, it searches for signals from display port AND HDMI even though I turned search off in my monitor and I do not have anything connected to the HDMI port. It's empty. My dp cable is new, about a year old.
3.There is popping and slow rendering for shadows, trees, some buildings (driving or flying). An entire area (Vespucci canals) flickers on and off sometimes, even when on foot. GTA Online, at current settings, uses ~60% of the space in my gpu. I have the option to turn on Ray Tracing and the game still runs okay but the popping and slow rendering still occurs.
Troubleshooting:
AMD Clean Up Utility.
Deleted all remaining AMD folders.
uninstalled all AMD software in programs.
Turned off auto download manufactures' apps using the sysdm.cpl method (as some say Windows Updates interferes with AMD installs).
installed latest driver from the website to an external harddrive (trying to install without internet as some say Windows Updates interferes with AMD installs).
tried to install from the harddrive but internet is required for driver installs. this version of the install included Adrenalin and Device Manager Events said "Program started" Thought I fixed it. Then, the game crashed even before it booted.
uninstalled again with amd cleanup utility and deleted all amd folders and uninstalled all amd programs, including adrenalin.
I then used the driver update I had in my downloads folder that morning that has the latest drivers.
And the error returned.
I checked if this error is a big problem on various search engines. It said as long as the game runs, it's likely an insignificant corruption I can ignore or Windows incompatibility with the AMD driver?
Please Help.
2
u/paulcotoo 16h ago
That has been around for a long time and is not an issue, it is only reported on a driver install.
What i do know is the driver has a manual trigger and will be running, but for some reason windows only reports the 'had a problem starting', perhaps it has something to do with a minor delay in the start of it.