Problems with CRI Processing Loan Payments Using Education Award

[u/Exhausted-empath]

Has anyone else had issues with getting their education award payment requests to go through CRI?

My April payment never went through so I went overdue in May and called both AmeriCorps and CRI to figure it out. They both basically redirected me back and forth between each other before CRI finally took responsibility and put me on a brief loan forbearance saying it may be a delay on their end. The payment finally went through a couple weeks after that.

Well that forbearance ended July 28th so I made a payment request on July 15th and it still hasn’t gone through so I’m overdue again.

Has anyone been experiencing something similar?

[u/Littleprisonprism]

Idk what CRI is but you should always submit your payment requests like 3-4 weeks ahead of due date because it always will take forever to process