Hi, all - I recently had full body clear matte ppf done on my Alpine White 2020 BMW M8.
I used a high end shop that is part of a specialty 911 dealership in my city. I've also had my vehicles detailed there for a few years so I trusted them.
I got the car back and they told me the contours on my bumper forced them to apply the ppf as you see in the photo. As expected, you can see dirt accumulates there.
I took the car back today for my one week inspection and told them I'm disappointed in the bumper application. I asked what they would have done if I wanted black over my white car and he said they would have had to remove the bumper, diffuser, etc to get full coverage. He said he didnt remove the bumper in order to save labor and that they would cut some pieces to cover that exposed area to see if that would make it look better.
I spent $10,500 on this and was never given an option to have the bumper removed or to pay more to have fuller, more complete protection.
I'll get the car back in the next day or so but I'm wondering what would you guys do in this situation?
Is this an acceptable way to apply ppf?
Should he have told me the coverage won't be 100% complete unless they remove the bumper and given me the option to pay for that?
For the price I paid should they have removed the bumper and all those clips and done it correctly?
I appreciate any expertise here.