r/CanadaPublicServants • u/littlecherub11 • 1h ago
Management / Gestion Seeking advice on new acting director is making me question everything
Hi all,
I have a new acting director and she’s driving me insane! I’m seeking advice on how to deal.
Some background: I’m an EC-05 and consider myself a high performer. I have consistently received Succeeded+ on my performance reviews, generally get things done efficiently, take initiative, and have been on the same team for about 5 years with colleagues that I love and support. My manager, who I was very close with, recently retired. He was a huge advocate for me and I will miss him. My current manager (yes I had two managers) was WFA'd and is leaving in November. In total we have lost 5 people to WFA or ERI. We are, of course, expected to deliver at the same capacity.
Things I am contending with/experiencing:
- This acting director is not my direct manager, but she has been giving me a ton of taskings directly, and skips my manager.
- In addition to my manager, and my director, I'm also getting taskings from another manager from a different team we work closely with (we will call him Jeff). Last week, Jeff gave me an “urgent” tasking and I said I need a few days because my plate is full (it really is, we are all balancing heavy workloads and less resources). Jeff then told my director (ok rat lol) and she had a 'check in' with me about my taskings. She could be genuinely checking in, or she could be monitoring me. I’m not sure. I provided the list to her, communicated that I am just trying to manage priorities and timelines, and then sent my manager an overview of the conversation so I can have something in writing via email.
- I was OOO for 3 hours for a dentist appt. and went through the normal channels to notify everyone — i.e. my manager/team. She told me she was “sick of moving things around in my absence” and asked me to send her my hours and leave. The things she was "sick of moving things around" were not my taskings. And it's never happened before? Not sure what she's sick of. Also wild to say, in my opinion.
- I worked a pretty intense week completing multiple urgent taskings for her and worked overtime for 3 days. She was actually on a call with me and our DG during some of this, and the DG said I should take whatever overtime I needed. I submitted the overtime afterward, and my director started questioning me about it and again asked for my hours, saying it was “for her reference.” She still has not approved this overtime.
- On the same week that I was working a ton of hours, she messaged me saying, “I needed things from you this afternoon.” This confused me because I was available and didn't have any outstanding calls/emails from her. I had taken my lunch break and was gone for an hour. I told her I was on lunch and that I was happy to support her. She didn't respond. I genuinely had no idea what she needed or why it was framed as though I had been unavailable.
- She schedules meetings for 6am my time, but then makes me reschedule meetings that are during lunch at the NCR (she's not NCR). I know this is annoying for my NCR colleagues, but sometimes it's the only time that works with our clients across different timezones. But I'm expected at 6am (and my lunch of course).
- She sometimes skips my manager and assigns things directly to me, but other times tells other managers to assign me work. The chain of command feels inconsistent and confusing, and I’m not sure who is actually setting my priorities. Plus no one has visibility into my workload.
- She asked for something, I asked when she needed it by, and she said "now". To be honest, she is generally rude and it rubs everyone the wrong way.
- As noted, my manager is WFA'd soon and is pretty checked out at this point (which I completely understand), so I don't feel like I have much support from her in navigating this. She also told me to "watch my back" with this director, half as a joke but also?? Should I be?
The confusing part is that my director seems genuinely happy with my work. She has praised me multiple times, gives me high-profile work, and hasn't actually criticized my performance. At the same time, she keeps asking about my hours/leave/workload, which is making me wonder whether I'm being monitored for some reason. I feel like I'm going crazy.
Is this actually normal and I'm just being paranoid/overthinking? I'm sure a lot of people are feeling this way in the public service right now, but I am feeling undervalued and overworked. Any advice welcome on how to navigate this :)
TLDR: New acting director isn’t my direct manager, but she frequently assigns me work directly, sometimes skips my manager, and seems to be paying close attention to my hours, leave, workload and availability. Seeking advice.