Hi everyone, I am a 17-year-old college student who has just moved to Cardiff, and I am not quite familiar with the bus routes and stops that get me to college yet.
Today, I took a adventure travel bus to college to attend a meeting. When I got on the bus, I told the bus driver that I wanted a ticket from town to the library. However, I didn’t realise that we had already arrived at my stop, so I accidentally got off at the next stop instead.
After I walked off the bus, the driver pointed his finger at me and told me to stop moving. He used some rude language towards me, called me an idiot, and told me that I should buy the right ticket on his bus. However, it was an honest mistake, as I am not from the city and I am still unfamiliar with the stops.
I understand that I got off at the wrong stop, but would getting off one stop really make that big of a difference? I genuinely did not realise that we had arrived, and I wasn’t trying to do anything wrong.
I am also a Chinese girl, and I felt quite awkward and unwelcome in Cardiff afterwards because of this experience. There were so many people on the bus that morning, yet he only chose to pay attention to me and my stop, which made the whole situation feel even more uncomfortable.
I know that I made an honest mistake, but I don’t think I deserved to be spoken to like that over something so minor, especially when I am new to the city and still trying to familiarise myself with the bus routes.