r/GNV • u/Late-Course5034 • 6h ago
Superior Towing Needs to Be Stopped
So on August 31st, 2026, Superior Towing towed my car after I illegally parked in a space regulated by College Park at Midtown. I fully accept responsibility for it. However, when I went to get my car less than 45 minutes later, I looked at the invoice and was flabbergasted to see a $410 bill.
$160 for the tow (which is completely fine)
And $250 for a lienor's release fee...
I thought, surely that can't be right. When I asked the man at the window, he said that the fee is mandatory and that there's nothing he can do. And even on the window, they have a sign posted saying:
“STATE-MANDATED FEE – FLORIDA STATUTE 713.78(15): An additional $250 fee is required under Florida Statute 713.78(15). This fee is set by the State of Florida and cannot be changed, reduced, or modified by the City of Gainesville or any towing company."
So, reluctantly, I paid the massive bill to get my car back, as I didn't want to accrue any more fees for late retrieval, and I needed it to get to my classes. But something felt off. So I decided to do my research. Below is the complaint I intend to submit to the Gainesville Police Department, and I encourage any others who have fallen victim to Superior Towing, or any other towing company, to use it. It explains the deception and fraud Superior Towing has somehow gotten away with.
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Superior Towing claims on their front window that an additional $250 lienor fee is “required” under Florida law and that it “cannot be changed, reduced, or modified by the City of Gainesville or any towing company”. This is factually false and very misleading. Below their bold claim is the very statute they cite to back it up. §713.78(15) clearly states that an administrative/lienor fee “may” be charged and that it “may not exceed $250”, meaning it's completely up to the lienor to impose a fee and is in no way “required” by Florida law.
Further, §125.0103(1)(b) states that local governments are allowed to impose their own “rates for towing of vehicles or vessels from or immobilization of vehicles or vessels on private property”. Therefore, the city of Gainesville CAN change, reduce, or modify the rates that towing companies are allowed to charge, and they have. And actually, one paragraph down in section (b), it states that “counties must establish maximum rates which may be charged on the towing of vehicles or vessels from or immobilization of vehicles or vessels on private property,” which Alachua County has done as well.
Under Section 14.5-30 in the Gainesville Code of Ordinances, it states that towing companies “shall not charge the owner of any towed vehicle or personal property in excess of the fees set by the city commission by resolution.” And under this ordinance, the city commission adopted a rate resolution that explicitly aligns municipal fee caps with Alachua County Code Section 51.395.
In Sec. 51.395(d) of Alachua County Code, it says “An administrative fee in the amount of $75.00 may be charged after the first 48 hours of storage as long there is compliance with the requirements of F.S. § 713.78, as amended, plus the cost of lien notices, mailings and processing.” So even if Gainesville didn’t have its own price controls, Alachua County’s limit would be applied to Gainesville. And unless the cost of lien notices, mailings, and processing is $175, then Superior Towing has some major explaining to do. And in my case, the law clearly states that the fee may only be charged after “the first 48 hours of storage”. I reclaimed my vehicle less than 45 minutes after Superior Towing seized it. Therefore, any administrative fee charged to me would be utterly unlawful.
And under Sec 14.5-28 in Gainesville’s Code, the city may revoke the permit of any tow company if “the trespass towing service and/or tow operator charges fees in excess of that set out in the current fee resolution adopted by the city commission”. As I have made abundantly clear, this is exactly what Superior Towing has done. How many other people have fallen victim to their predatory tactics and misleading signage to coerce them into paying an unlawful lienor fee?
These questions need to be answered, and Superior Towing needs to be held accountable. It is shameful that a major towing company here has been allowed to run unchecked, exploiting the young demographic of college-age kids, many of whom are without a major source of income, with these fraudulent and excessive fees.