Headsets New Software Issues
As polished as this new software looks and feels, there are some interesting bugs. I have the HyperX Cloud III Wireless, and despite the equalizers and spatial audio sounding amazing, I've noticed a few issues.
Randomly, the headset will completely change how it sounds it seems, like it's cutting off certain spatial audio channels out of nowhere. I'll just be listening to something, and all of a sudden, the audio switches. Sometimes, even when no audio is playing, I'll hear a brief 30 millisecond blip of random noise. Whenever that happens, I know that as soon as I start playing audio again, the spatial sound is going to sound different.
I've also noticed that the connection range is super weak. I live in a two story house and used to be able to go downstairs or all the way outside while staying connected. Now I can't even walk to the bathroom across the hall without it disconnecting.
i also love how it creates 5 new audio devices in Windows. NGENUITY - Stream Mix, NGENUITY - Microphone Mix, NGENUITY - Chat, NGENUITY - 8 Channel Spatial, NGENUITY - 12 Channel Spatial, and HyperX Cloud 3 Wireless. I have to manually disable the ones i don't need in my sound settings, and even then, some of them just turn themselves back on.
I just wanted to share my experience. maybe someone can relate or even has a fix for this
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u/BakaOctopus 2h ago
Piece of shit experience, I've given feedbacks so many times yet nothing gets implemented even their mod has stopped responding
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u/xTofuSlayerx 1h ago
it seems like the mods are passing feedback internally, but what exactly (if anything at all) their software team does about it is one big question mark lol. but seeing the way this app’s been working, i wouldn’t be surprised if it’s a bunch of vibe coders running the show
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u/harlivsingh 6h ago
You can try to go back to prev software maybe.