r/Kraken • u/Impressive_Ad_4651 • 14d ago

Suggestion PSA

So I just got a call from “kraken security” initially an automated one saying there was an unauthorized withdrawal request, later I got a call from a California number with a man on line who asked some questions and verified my email. He asked if I had a balance that could have been targeted, I told him I only had 100-200 bucks in the account and hadn’t been logged in for months, and then he just hung up.

So caution because someone is trying to scam people, I guess when I told him there was only a couple hundred bucks he decided it wasn’t worth the effort.

6 Upvotes

100% Upvoted

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6

u/krakensupport Kraken Support - Official 14d ago

Hi there! Thank you for letting us know and we're glad you're safe! Just to confirm, Kraken will never call you unsolicited to verify your account details. This is a phishing scam. As a precaution, we'd recommend changing your password and 2FA since your email was shared with the caller. Stay safe! 🙏🐙

1

u/AmbivalentCvckfvcker 13d ago

How did they verify your email?

1

u/Liquidfoxx22 13d ago

My kraken username and email was recently found on the dark web - I tried posting but it got declined here.

3

u/krakensupport Kraken Support - Official 13d ago

Hi u/Liquidfoxx22,

Thanks for the heads up, we'd like to take a closer look at this. Could you send us a message with more details along with your Public Account ID? We'll go from there.

🐙

1

u/Impressive_Ad_4651 13d ago

Just verbally