r/LogitechG • u/TheSpiritOfMorpheus • 2d ago

No Plug & Play (basic functionality without drivers) for G915X keyboard in Windows 7!?

My brand-new Logitech G915 X gaming keyboard (non-wireless, but USB-C) has arrived, but it apparently doesn't even have native Plug & Play support on my Windows 7 Gaming-PC (fully patched, USB 3.0 & -C drivers integrated/installed , Legacy CSM Boot on & Legacy USB Mode off on my ASUS Z390 motherboard), because the keys don't work when W7 boots up - even when accessing BIOS menu, the keys DO work!

My previous Logitech gaming keyboard (G510) worked flawlessly despite being connected to the same Z390 chipset - Thanks to Me having USB 3.0/C and various other missing drivers integrated into my custom W7 installation image PRIOR to having installed W7. It's keys worked even before I installed LGS/Logitech-specific drivers on W7 - which means, it does have Plug & Play/native support for basic use!

Since I assumed the G915 X supports Plug & Play/native detection without prior driver install (as keyboards usually ALWAYS do - of course, W7 supports it too!), I hoped that I could at least use it's keys without issue - I already knew beforehand that configuring/customizing the new keyboard (create profile, change RGB settings, etc.) would not be possible in W7, since newer versions of the "Logitech G Hub" software cannot be installed on W7.

But "Plug & Play" (basic use of the keyboard) should always work natively regardless of the operating system - in this case however, it apparently doesn't OR I did something wrong or am I missing something? 🤔

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u/LogitechG_Andy Support Team 1d ago

I'm not sure why it wouldn't, but as Windows 7 isn't exactly a supported OS any more, I'm afraid I don't really have any way of assisting.

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u/TheSpiritOfMorpheus 1d ago

The problem took care of itself: after rebooting and switching to Windows 10 (it's a dual-boot setup), I installed the "G Hub" software and configured a few things there. When rebooting again to Windows 7, all of a sudden it worked (keys are responsive to input and the lighting is working exactly as set in the onboard memory profile, when I was fiddling around with G Hub) - I have no clue, why the keyboard wasn't recognized firsthand by W7 during the first boot. Perhaps installing G Hub on W10 also installed drivers alongside? (but even then, that would be confined to W10 environment only and not outside of it) I really don't know, but it doesn't matter anymore anyway...

Switching between onboard memory profiles (1, 2, 3) is done with the M1-M3 "keys", right? And those "keys" are accessed by pressing "FN" + "F1-F3" key combination, is that correct?