r/LogitechG 3d ago

Logitech G Support Serve audio desync when using Logitech G Pro X2 on iPhone

1 Upvotes

I’ve come from using a Logitech G435 and I wanted to upgrade to a Logitech G Pro X2. The Pro X2 sounds great, but it has severe audio desync compared to the G435, on my iPhone 16 Pro Max. I understand that every Bluetooth Headset has desync, but compared to the G435 it is unbearable. It’s only an issue on my iPhone, on a laptop it’s normal.

I’ve tried talking to Logitech customer support, but similar to previous experiences, they weren’t very helpful. I don’t think they could work out which headset I was referring to and they just told me to return it, which is going to be hard because of the store I bought it from.

So far I’ve:
* Made sure the software is up to date in G HUB
* Reset the headset
* Unpaired and Re-paired the headset
* reset my phone’s network settings
* Removed all apps using Bluetooth
Nothing has had any effect.

Currently I have to turn the headset on and off every 5 minutes to get the audio to line back up.

Can anyone offer me any help at all?

Edit: it’s not all the time, the audio will stutter briefly, then it will be desynced.


r/LogitechG 3d ago

Logitech G Support G hub - Device detected but "Inactive"

2 Upvotes

Hey all, It's my first post, but I'm hoping you can help.
I have a mouse (G600).

It works fine on my desktop PC, but on my laptop it seems to know its connected but says inactive.

How can I fix this? My laptop is arm64 if that helps?


r/LogitechG 3d ago

Logitech G Support - Resolved Mouse lags after 10sec without moving - Logitech Vertical Lift

1 Upvotes

This suddenly started happening and it's annoying. Everything is updated, and i've tried changing usb ports of the receiver and it still happens.

I even have a second Lift mouse, which i don't use because the click button is faulty. I tried it with it's own receiver in the same usb port and with the same battery and it behaves OK, so i'm starting to think that the second one that i bought is faulty as well


r/LogitechG 3d ago

Discussion Astro A30 Firmware Update?

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1 Upvotes

r/LogitechG 3d ago

Logitech G Support No gear 7 detected on shifter please read

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1 Upvotes

r/LogitechG 3d ago

Logitech G Support Superlight Tactile Feedback Scrollwheel

1 Upvotes

Hey, ive gotten a question, sometimes when i use the Scroll wheel on the superlight really fast up or down or just use it normally i can feel the feedback travel to the shell of the mouse and make me feel the feedback or vibration on my whole palm. Its really annoying, since its my second gpx. I had the same problem with my other superlight, and i have rma it because of the same issue and now i have it again with my second superlight. Is that normal or just a common issue. Thanks


r/LogitechG 3d ago

Logitech G Support Audio cutting out while talking? Astro A50

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3 Upvotes

Helloo bought a new logitech astro A50 andi have this one problem. Audio keeps cutting out while talking or someone else talks. please help


r/LogitechG 3d ago

Logitech G Support Logitech G600 "Middle click (button 3)" not registering properly

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1 Upvotes

r/LogitechG 3d ago

Logitech G Support G502 X PLUS battery wont hold a charge after just under 2 years

3 Upvotes

Like the title says, my G502 X PLUS wont hold a charge for more then maybe 2-3 mins when not plugged in.

I feel like the battery has degraded a lot in the past 2-3 weeks just before the warranty window of 2 years ends on Tuesday.

---

https://www.reddit.com/r/LogitechG/comments/1vnmbii/longevity_matters/#:~:text=Designed%20for%20Sustainability this seems to be a lie after searching a bit in this subreddit.


r/LogitechG 3d ago

Discussion A50 Gen 5

1 Upvotes

If I have these hooked up to PS5 and Xbox series x and want to play without the headphones. Will I have to change the settings on console, to get to have sound on tv?


r/LogitechG 3d ago

Discussion Logitech G Powerplay 1 mousepad

1 Upvotes

Hello all,

it's been probably talked about a lot but i still own my Logitech G Powerplay Version 1 from years ago but the mousepad is starting to really struggle. The space where my mouse runs on drags like crazy.

Has anyone found an alternative mousepad that fits onto the powerplay and also does not affect loading the mouse? Since finding a replacement mousepad for the v1 powerplay is near impossible here in europe.

Thank you very much.

Best Regards


r/LogitechG 3d ago

What is the Best Mouse for Overall Gaming

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0 Upvotes

r/LogitechG 3d ago

Discussion Best Rated Keyboard To Buy In 2026? (Price, Features and Build)

1 Upvotes

So my Logitech G413 Carbon has been my daily since like forever tbh and I actually loved it, but the keycaps are super worn now and the switches are starting to feel weird plus I really want to go wireless to clean up my desk. I'm kinda locked into Logitech because my mouse is a G502 and I love G Hub. Been eyeing the G Pro X TKL and G815 perhaps? I mostly do office work + some gaming at night, so I want something quieter than what I have, comfy for typing all day, but still good for games. Anyone upgraded from an old G413/G213 to one of the newer ones? Budget is $170, can stretch to like $190 for wireless.


r/LogitechG 3d ago

Logitech G Support G29 isnt getting recognized in ghub

1 Upvotes

So i just picked up a g29 from marketplace and it isnt showing up on ghub and when i try it in game (beamng) it doesnt do anything. I checked all the cables and there fine. Please help me

I took it apart no loose connectors. Doesnt show up in devices.

its probably a driver/software issue but i dont know how to fix it.

Its used in a laptop which only has usb with 5 gbps.


r/LogitechG 3d ago

Looking for a good wired gaming headset to replace my Logitech G733

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1 Upvotes

r/LogitechG 3d ago

Logitech G Support G920 detected in G HUB but completely frozen/no inputs, while joy.cpl works perfectly

1 Upvotes

Hey everyone,

I'm having a weird issue with my Logitech G920 where G HUB detects the wheel normally, but G HUB does not receive any live input from it.

The wheel itself is working perfectly in Windows and in Assetto Corsa.

Symptoms

  • G HUB detects the G920 ✅
  • G HUB shows the correct G920 device ✅
  • Turning the wheel does nothing to the wheel visualization in G HUB ❌
  • Pedal input doesn't appear in G HUB ❌
  • Button input doesn't appear in G HUB ❌
  • G HUB button remapping doesn't work
  • I have buttons remapped through G HUB for music/media controls, but pressing those buttons does nothing ❌
  • Force Feedback/RPM functionality through G HUB also isn't working ❌
  • Windows joy.cpl detects the wheel, pedals, and every button perfectly
  • Assetto Corsa detects and uses the wheel normally

So the actual wheel/input hardware seems fine. The issue appears to be specifically with G HUB receiving/processing the G920's inputs.

What I've tried

  • Completely uninstalled and reinstalled G HUB
  • Cleaned out the G HUB installation
  • Restarted G HUB processes/services
  • Restarted the PC
  • Reconnected the wheel
  • Tried different USB connections
  • Checked Device Manager
  • Checked Windows HID devices
  • Disabled HidHide/device hiding
  • Updated G HUB to the latest version
  • Nuked and Uninstalled HidHide

I'm currently running G HUB 2026.5.939708.

Windows device information

PowerShell shows the actual G920 HID interfaces as:

OK  Present=True
Logitech G HUB G920 Driving Force Racing Wheel USB (HID)
USB\VID_046D&PID_C262

The G920 works completely normally in joy.cpl.

There is also an old disconnected LGHUBWinUSB device instance (PID_C261), but the currently connected G920 is PID_C262 and reports OK/Present.

Has anyone else had this exact issue?

I'm particularly interested in whether this is a known G HUB regression/bug affecting G29/G920 wheels, and whether anyone has found a workaround that restores live input, button remapping, RPM and FFB functionality in G HUB.

At this point I'm fairly confident the wheel itself isn't faulty because Windows sees every input correctly, and Assetto Corsa can use the wheel normally.

The main issue is that G HUB detects the wheel but appears completely unable to process its live inputs.

Any help would be appreciated.


r/LogitechG 3d ago

MX Keys S Combo lights flashing, please read my message

1 Upvotes

I have been using this for about 3 yrs on my work computer that is locked down, I can't add or remove software. So when I bought this, plugged the dongle in and turned on the mouse and keyboard they instantly synced up and have worked flawless since then. This week the mouse left clicker started messing up, which is understandable based on how much I click it daily. I ordered a replacement from amazon, same exact model and sku etc. Plug it into my work computer(windows) and the lights just flash on the keyboard and mouse. I bought another replacement from best buy exact same sku and model etc, and it works like normal on my work computer. Is there something I can do to make my amazon one work? I don't have access to Logi options +. I ordered another one from amazon just hoping this dongle is defective or something and it'll be here in the morning for me to test.


r/LogitechG 3d ago

Logitech G Support Gen 5 Astro A50 Voice Issue

1 Upvotes

Hello,

Im currently having an issue where whenever I select the (A50 - Voice) option in discord it makes a static noise and cause all sound that comes through it to be staticy. However its not constant, only when someone talks.

I played around with it for awhile and found if I put both my system audio and discord on Voice or game together, its fine. Only when Discord is on Voice and the system is on Game does this happen.

Ive tried a list of things,

-Restarting PC

-Rebooting Headset,

-factory resetting Headset

-Rebooting Base Station

-Restarting Discord

-Changing USB Ports

-Disabling exclusive control mode

-Deleting the A50 drivers and restarting

-Updating AMD Chipset drivers

-Changing the audio.exe to only cpu2 and setting priority on high.

-Tried Black/Blue/Red usb ports

-Firmware on Headset is updated

I think thats everything I tried before I gave up.

I have read similar issues where its a constant static, and the solution (i think) normally being not having it plugged into a powerstrip/surge protector. I havent tried that as I snooped through here after giving up.

Anyone else ever had this problem? The only other thing I thought to try was Rebooting bios with a USB but im thinking surely it shouldnt take that much.

Any help would be appreciated!


r/LogitechG 3d ago

G29 not working, automatically rotates all the way to the right.

1 Upvotes

As the title states. Plugging in my G29 either into my PS5 or my PC just causes the wheel to rotate fully to the right.

Tried checking on the PC and it somehow doesn't detect it. Gran Turismo 7, however, does detect it, but it just sends cars spinning out immediately.

Shift lights on the top of the wheel are just fully lit.


r/LogitechG 4d ago

Logitech G Support Broken G522 after 5 months of use

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7 Upvotes

I bought this headset 5 months ago, I've been taking care of them like I would do with a baby, As shown in the picture, they have no scratches, chipping damage, or extreme stress; the plastic is not broken, and there is no noticeable impact, which I also haven't given them, still it lose a piece of plastic where the whole structure unites with the earphone, I made my claim with Logitech this morning, but do you think they will send a new headset?, I'm really worried because I live in Colombia and this thing costed me a lot of money because we have to pay a tax of 20% for every product.


r/LogitechG 4d ago

ASTRO Series Support Illegal funds retention by Logitech

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10 Upvotes

Hello,
I have been waiting since 22.07.2026 for a refund on headphones. I have used label generated by Logitech for me delivered to my email (because the return website wasn’t working properly for me). My tracking number: 1ZA0Y3179192710035
Retaining my funds over 14 days since return is illegal and directly breaks EU Consumer Rights Directive which allows at most 14 days!!!!!
my case number: 17595026


r/LogitechG 4d ago

Logitech G Support Ghub app issue with profile switching

1 Upvotes

So i had an issue a few tears ago that i forgot about, and just remembered as i went to play the game again. I was setting a profile for auto switching to for no mans sky. But the ui was lagging while i was making it, and it ended up somehow applying the profile path for the no man sky.exe file to be set as a path for my desktop profile, and back then i couldn't find a way to fix it other than maybe deleting ghub and reinstalling it as a whole, but i dont want to have to do that.

So i thought i would come here to ask, does anyone know how to fix this issue? Like is there a file somewhere specifically for the desktops profile path i can change/reset to fix this issue somehow?


r/LogitechG 4d ago

Discussion Custom Keyboard Colors without an App - Help!

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5 Upvotes

#Review #Complains

Someone tell me that i can save this freestyle custom lightning into keyboard’s onboard settings before i return this keyboard, and buy smth else ( idk what )

This is G515 LightSpeed TKL Low-Profile Wireless Keyboard. I like the look and it’s somewhat comfortable to type but….

App is complicated and heavy. I don’t want to use the app. Even Windows Dynamic Lighting settings are bad

Default colors and animations are horrible also limited. Even with freestyle i can not set some extra animations

There is no guide in the box how can i change animations, see battery level with keyboard shortcuts, only i can change light brightness with F1+F8, and when battery goes low it does by itself when i do not ( like default battery saver setting i can not turn it off )

Even when it has quite much battery it turns off numbers and F1-F12 buttons which is annoying. After click, takes so long to wake up and light it up ( even when i turn off and on back )


r/LogitechG 4d ago

Help, My G920 won't change settings

2 Upvotes

My g920 won't update the angel or others settings in g hub

I am using a third party psu: https://www.vtacexports.com/default/vt-25060-60w-led-plastic-power-supply-24v-2-5a-ip44.html


r/LogitechG 4d ago

Unjustified refund retention - Ticket #17495303 (Wise system failure)

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1 Upvotes

I am posting because my refund process for ticket #17495303 has been completely stalled since August 7th. My original warranty case started on July 4th due to a lack of inventory stock on Logitech's end.

On August 12th, a Supervisor informed me of a technical issue with your partner platform, Wise, and asked me to wait 10 to 12 business days. That deadline expired today, August 28th. I have checked my inbox and spam folders thoroughly, and I have received absolutely nothing from Wise to claim my funds.

I sent a formal request to the agent but I have been completely ignored. Since your external platform integration is broken, I shouldn't be the one absorbing the delay.

I am officially preparing a commercial complaint with PROFECO (Mexico's Consumer Protection Agency) on Monday if this is not resolved. I need an Accounts Payable supervisor to check this case manually.