r/MaliciousCompliance • u/Imguran • 4h ago

S Didn't even have to say any gibberish.

892 Upvotes

It: To access the available options, please say your complete address.

Me: Your complete address.

It: I did not get that, please say your complete address again.

Me: Your complete address again.

It: Please hold for the next available customer service representative.

The fallout? This worked to get through to a live person relatively quickly for one of my bills for a few years until they had to invest money into making changes yet again and no longer ask for spoken addresses.

81 comments

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Malicious Compliance

r/MaliciousCompliance

People conforming to the letter, but not the spirit, of a request.

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Malicious compliance is the act of intentionally inflicting harm by strictly following orders or rules, knowing that compliance with the orders or rules will not have the intended result. The term usually implies the following of an order in such a way that ignores the order or rules's intent but follows its letter. It is usually done to injure or harm while maintaining a sense of legitimacy.

While writing your stories, please make sure to explain why the result is something you'd like to happen. If you can't figure out why you're so happy about the situation, just make sure it's clear that you don't like the person, company, or group that suffered as a result of your flawless victory. Trust me, stories that explain that their boss is a dick or the snotty mom from down the street had it coming are just much more enjoyable to read.

Rules:

All posts must be a story that must contain some form of malicious compliance. Malicious is interpreted broadly, but posts where people do not comply with rules will be removed. Update posts must link to the previous post on this subreddit and are subject to moderator approval.
No stories involving the following banned elements: Death of anyone, Historical Figures, Fantasy Creatures, Schools (school employees and university students are okay), Complier involuntary bodily functions, or Malicious Compliance with subreddit rules. Also do not thank or reference Youtubers/Influencers. Please ask the moderators if you’re unsure.
Don't question the validity of a story. It's much more fun if we give people the benefit of the doubt.
Original content only. If it’s not yours then do not post it and do not comment it. You may link to where the owner posted it if you can find it. You do not own the words of other people. You do not own random photos you found online. You do not own Calvin & Hobbes.
Comments must forward the discussion. A comment that only insults without prompting further discussion will be removed. Those requesting a user be banned who breaks no rules may be banned themselves at mod discretion.
It must be clear that whoever is complying is doing so intentionally. Animals and malfunctioning computers are not allowed. Stories involving children must be from the child’s perspective (your story or a story someone told you from their childhood about something they did) or an adult maliciously complying in a way that involves a child (such as a parent using a loophole to skirt a school rule).
Include the fallout. Wait until expected fallout has occurred before sharing. You must also have maliciously complied, not just thought about how you want to. If you’re expecting to have an update, wait until that later date. If additional fallout occurs later, you may be able to update, but it should be a surprise.
No Acronyms As Names. Don't make up acronyms for your post. Don't use acronyms from another subreddit. Generally known acronyms are fine. Use industry terms if you like, but explain what they mean.

We may take any action, including banning, for the first infraction of any rule!

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