Looooooooong time pfSense CE user in my home lab (10+ years). I have a Qotom Q20331G9 box. I tried an XG-7100 for a few months, but it suuuuuuuuuucks with no VGA, and the convoluted VLANs for the 1G ports split out from an invisible upstream hardware resource.

Anyway... purchased a pfSense+ license in mid-July 2026 for my Qotom device. Might as well pay for the software I like and use. Well my hardware failed. I replaced it with an exact replacement, swapped the drives, and booted. My license no longer validated so I contacted support. They very quickly reassociated my license with the new hardware, but made sure to give me a warning about it being a "one-time courtesy".

Netgate, you already burned a LOT of goodwill towards your pfSense CE users who then go on to spec your appliances and pay for your software in their professional careers. Now you impose some kind of artificial limit on reassociating my paid license with a new device?

Boooooo, is all. I don't feel valued. Had to have sent over $10k in business your way over the years. Getting really annoyed.