r/Network • u/rayyanshaukat • 1d ago

Link PPP Connecting - help!

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The other day at around 1am our WiFi abruptly turned off, we phoned the provider and they said they will send a new router but it’s going to take a couple of days at least, if anyone has any ideas on how to fix PPP connecting it would be much appreciated, I’ve tried a factory reset of the router as well.
Company is utility warehouse (trash) and the router is a Technicolor of some sort. The status light is red and the internet light flashes red. Everything else is green

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u/Advanced_Link_5753 1d ago

If you reset router, you need to authenticate to your ISP. You need to call them and get your PPPoE settings.