Interroll Power switch off

[u/LimboGuy69]

Hi, I have a little side project as a new employee at my company. I am suppose to have these for rollers run in the same direction. My plc code works, I give a speed output and they all run as intended but when we unplug the power supply and plug it back in all rollers gets stuck in a sort of stop mode. When I press start on my HMI I can see it sends the speed value correctly to the output but nothing happens. The rollers only start if I manually turn them a smidge, almost as if they lost their position and need help finding it. What could be the issue and how to resolve it?

Using a multicontrol bi and EC5000 and a universal full process image

[u/jerjergege]

It's a safety stop mode.

If I remember correctly, change one of the settings from error that needs to be reset to warning. I have the manual, if you are still stuck message me.

[u/jerjergege → u/jerjergege]

Error > Settings > System Errors > Change General Control Error from Warning to Ignore

[u/LimboGuy69 → u/jerjergege]

Do you mean through the web server? In that case the General Control Event was already on ignore

[u/jerjergege → u/LimboGuy69]

Yes, the web server, also put all the control error's to ignore.

[u/LimboGuy69 → u/jerjergege]

Do you know why I can’t access the multicontroller directly using Ethernet, pc -> multicontroler?
I am trying to use the test panel and run the motors when not being connected to the plc, but everytime I plug the controller straight in to my pc I can’t seem to ping it. Does it have something to do with being a device io?

[u/jerjergege → u/LimboGuy69]

Also, reading the manual, it says.

"MultiControl BI: After switching on the motor voltage, wait 30 seconds until all connected RollerDrive are initialized."

Try waiting 30 seconds, then on your HMI press start, it might not be a real issue but a start up time.

https://www.interroll.com/fileadmin/Downloads/User_Manuals/Controls/MultiControl/User_Manual_MultiControl_EN.pdf

[u/LimboGuy69 → u/jerjergege]

Yeah the actual thing that is suppose to happen is the rollers are meant to turn a bit when starting, maybe to find themself but mine doesn’t do so

[u/jerjergege → u/LimboGuy69]

Check the error log, i'm pretty sure its one of those errors that you should ignore instead of the warning, try putting all error and alarms into ignore.

[u/LimboGuy69 → u/jerjergege]

Tried this, but it’s still the same problem.

[u/LimboGuy69 → u/LimboGuy69]

Should it say buscomfail?

[u/jerjergege → u/LimboGuy69]

I don't remember mine saying bus comm fail.

But it seems to be an ethernet issue to the PLC, are you only power cycling the MultiControl or are you power cycling the "machine"

[u/janner_10]

We use a tonne of these at work, the AOI I made includes the connected tag, so we don't send any signals to the Interroll unless it reports it's connected to the PLC.

This way you can turn off the power and back on and it recovers perfectly.

[u/LimboGuy69 → u/janner_10]

Yeah but mine never goes to a okay mode