My psvr2 has a USB problem

[u/AbuZahraah1]

it says “connect your playstation vr2 directly to your ps5's usb port” i’ve owned it since release, and i’ve had this issue long ago and solved it by pushing in the cable connected to the headset.
right now however it wouldn’t work no matter what. i tried it on another ps5 and it came with the same issue, the headset turns on but gives this message and doesn’t display anything
any suggestions if anyone had a similar issue?