r/RoBody • u/HallWeird7964 • Dec 29 '25
Processing time?
How many days does ro usually take to prep your order?
3
u/AliceFromRo Verified Ro Community Manager Dec 29 '25
Hey HallWeird7964- I'll send you a PM to check on this for you! Processing timelines can typically be 1-4 business days.
2
u/Crazy-Employer-8394 Dec 29 '25
Mine has been processing since December 20. And more annoyingly, I keep getting texted and messaged to "log my shot" and I'm like WHAT SHOT? So I emailed and they said they were processing my refill. REFILL? I haven't received a thing yet. Kind of wondering if this was a mistake and I should hop ship.
2
u/AliceFromRo Verified Ro Community Manager Dec 29 '25
Ah, this sound confusing. I'll check on this for you and help get this sorted out. Sending you a PM!
2
u/frogmoneyb Dec 29 '25
Hi, I’ve been with Ro since March and have found prepping times to usually be 24-48 hours. Typically when I am charged for the medication I almost immediately get a notification of shipment.
That said, I completed my check in 3 days ago and despite being charged it is still listed as ‘prepping your order’ as well. I chalk this up to the holidays, weather events, and stress on shipping partners and don’t doubt that it’ll be on its way early this week.
I totally get keeping an eye on it and struggling with patience. If you want more reassurance, AlicefromRo is a great and responsive resource on here and I’m sure she’d love to check on things for you.
1
u/AliceFromRo Verified Ro Community Manager Dec 29 '25
Thank you for your patience. I'm happy to check on this for you- I'll send you a message!
1
u/ShawnEMyers Dec 30 '25
I’m having the issue that will get me my next prescription late even though the prescription was sent on the 15th.
1
3
u/WinterFriendship813 Dec 29 '25
My order has been processing for 5 days. Not sure if it's because of the holiday or not. Praying I'll get my shipment soon.