r/SAP • u/RentAny4271 • 14h ago

merging duplicates

I have been told that our SAP merging results in the SAP ID of the deleted record being lost. Is there a way to merge in SAP so that the merge is recognized in Salesforce as a merge and not a deletion? If so, what does this look like? I read something about a global ID, but I don't know much about it.

I'm a salesforce professional and just trying to understand our options. Thanks!

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u/IncreaseNegative4614 13h ago

I wouldn’t represent a merge as an ordinary deletion. Publish an explicit merge event containing the retired SAP IDs and the surviving ID, then maintain an alias table so any historical reference to an old ID still resolves to the survivor.

Salesforce should process that mapping idempotently because the same event may arrive more than once. We use SIGNLD internally to connect source identifiers, merge decisions, surviving records, downstream objects, and affected reporting so entity history remains intact even when operational systems disagree about which ID is canonical.