r/TaskRabbit 13d ago

APP Did TR change their search algorithm?

I mostly do wall mounting in a major metro and my recommended search position is currently 56th (on the fourth page of results). No client is scrolling that far šŸ˜…. I’m normally in the top 5 or 10, and understand reasonable fluctuations, but this seems unusual.

I also recently had a client bark at me for expensing wood shelving when they wanted wire shelving (they were traveling and asleep so I couldn’t reach them for approval) so I’m wondering if they maybe complained to customer support and hurt my account standing somehow.

Any ideas??

3 Upvotes

10 comments sorted by

5

u/Puzzleheaded-Law1459 13d ago

Yes, they messed something up again. Let’s say I’ve been doing only electrical jobs for the past two years, and that’s the only category I have open. I was always in the top 5, and I know all the guys who usually work as hard as I do. We would always rotate between each other in the client search results.
They changed something a couple of months ago, and now there are some newbies showing up in the top 3–5 spots. Another thing that doesn’t make sense is that, let’s say, I do 5 tasks a day, which is probably the most you can realistically do in my category, while I see guys ranked above me who work in multiple categories. So if I work every day and only do electrical jobs, there’s no way they can beat me in terms of the number of tasks completed.
I think they messed up the algorithm, as always. Tbh, it looks like they’re getting rid of the old workers and promoting newbies.
So it’s always a good idea to have another source of income, because you never know when they’ll decide to kick you out.

1

u/Traditional-Food6552 13d ago

I’ve had a similar experience, with the same ~10 guys rotating spots in the top 10, give or take. Occasionally a couple new guys get top spots. But this hasn’t really changed. I still see the same ~10 guys in the top 10, but I I personally got nuked. This seems to happen whenever I get a disgruntled client. I can only assume they’re complaining to customer service, and that customer service has some sort of nuke button lol

1

u/RobotArtichoke 13d ago

Yeah, and then a week later you’ll be working again because the guys they promote above you are clowns.

1

u/1986melol 13d ago

I’m in the same boat normally too 5-10 but I’m bottom 5 from the last person which means page 11

1

u/Simple_Nothing_9721 12d ago

idk I keep dropping in the search results for no reason, all 5 stars given and I take all jobs requested.

1

u/stayinformed0073 11d ago edited 11d ago

I’ve done more jobs in my main category (TAHM) and I’m dead last in the ā€œrecommendedā€ list and less jobs in other categories (Trash & Furniture Removal) where I’m 1st..
.. one Tasker was out of town for two weeks Tasking in another state on another coast and hasn’t done a TAHM in 3 months .. he’s ahead of me !
If you inquire , you’ll just stay at the bottom..

0

u/No-Artichoke3210 12d ago

They are rotating the old, proven successful ones out for cheap newbies. TR loves using their platform politically to cut corners in support of illegals.