Hello, I’ve noticed that Foxtons is advertising a property in the same block, owned by the same landlord, at almost double the rent I currently pay. I know the specific property is actually let for a rent similar to mine, rather than the advertised price, but it still appears on the market at almost twice the amount.

So, it’s gone from £2,500 to £4,334 for a one-bedroom flat with no garden. This makes it look as though rents on our street are £4,000+ when, in reality, everyone I know is paying around £2,500.

Could this be a tactic to artificially inflate the perceived market value of the properties, particularly to justify significant rent increases?

London based.

Hi everyone, looking for some more advice.

Recently went via TDS over what my previous LL wanted from the deposit, but agreed to £225 that he can keep and the rest (£375) is returned to me. However, he hasn't paid. I've informed TDS and they've said they'll give him a nudge but that i'll need to contact him too. I have done, and my emails are going unanswered.

We agreed via TDS to the deductions several weeks ago and that we should have been paid by now, so im asking what i do next if my emails continue to go unanswered?

Hi there, for clarity: based in London.
I live with my daughter in a house divided in flats were all occupants are single mothers or vulnerable women.
For context, we relay issues to a house officer but we rent privately, the council has an agreement with our landlord which has multiple properties where occupants are mostly in the situation as in this house.
Our front door seemed to be jammed since Saturday afternoon, I was on my way out and another tenant said would call the housing officer, none of us likes to call the landlord as his people skills are not brilliant. Since then the door is still jammed, I wasn’t in until today so once I saw that I called the housing officer and she said someone will fix the door.
Question is : if nobody fix the door today legally what am I to do? Contract says I can’t have people not approved from the landlord fix the door and I definitely don’t want the door unsafe in the rough area we live in.
Another question; my fridge broke half July, the landlord says : we provide we don’t fix. The contract has no gift clause and actually says if something breaks I need to let him know as soon as possible; he just stopped picking up, I contacted the council and they told me to go boil an egg so had to cave in and got a second hand fridge but obviously I want to understand what I can do to get it right for my own pocket.
Thanks

I moved into a new property three weeks ago, wasn't there really for the first six days and then found out the boiler timer isn't working. We only get hot water if we hit the one hour boost setting. I notified the letting agents two weeks ago but they claim they are having difficulties contacting the landlord to get the funds for the repairs because he lives overseas. What is a reasonable time period for this kind of repair? They say because we have hot water it isn't urgent but I worry using just the boost every time we want hot water is going to be a huge hit on my electricity bill.

Hi guys, my deposit is protected by the insured-backed tenancy deposit protection scheme at Mydeposits and it's an absolute mess. They've switched the platform to Total Property and it seems to me that some process of returning the deposit is now different. Also, different agents give me different answers.

I gave my one-month notice to quit and the landlord agreed. Before the end day of the notice period, I had returned the keys, vacated my room (it's a shared flat), physically moved out and removed all of my personal belongings in the flat. The landlord also did inspection although the conversation was intense. As far as I understand, this falls within the Mydeposits definition of the end of the tenancy. Accordingly, (also before the end of my notice period), I emailed the landlord to formally request the return of my deposit. Althoguh the landlord agreed verbally that there would be no deductions of the money from my deposit, they haven't put this in writing. So in this case, I think the 10-day rule (meaning that if the tenant and the landlord agree the amount of deposit repaid to the tenant, the landlord must return the deposit within 10 days) doesn't apply since it appears to me on the Mydeposits website that they tend to accept the agreement in writing.

If the 10-day rule doesn't apply, how long do I have to wait for landlord's response to my formal request for the return of the deposit? I only see one webpage on the Mydeposits website that landlords have to respond to my request within 10 days, but I can't see this in the Mydeposits' insured scheme rules. Also, should the formal request take place at the end of the notice period OR after I returned the keys, vacated my room, physically moved out and removed all of my personal belongings in the flat? Thridly, since Mydeposits has switched to Total Property, is the formal request made via email or by clicking on the Start Request Release button? Honestly, different agents from Mydeposits give me different answers. Mydeposits and Total Property webpages even give you different answers! It is very confusing.

As title says really - I am moving out soon as my landlord is selling up as they aren’t really gaining anything financially from the flat anymore. I have kept the flat is very good condition and getting it cleaned properly before I go, but just wondering if you guys have any stories or anything about not getting your deposit back even when the Landlord isn’t keeping the flat either? UK

I need help please. I think I have been into a sham agreement. I live in a property with is secured by a main gate so if you come from the main gate you will see the parking place and then 2 separate structures facing each other , one is the converted gagrage which is a one bed apartment (bills included property in london) I live in has a seprate entrance and lock etc ( i do not share anything with landlord except for the external main gate and bins). and the opposite building with a clear gap is landlords and he has his own entrance. I moved here 2 months ago, he got me sign a lodging agreement and i did'nt know at that time. now when i questioned him he has given me notice to leave within a month. i called citizen advice on this and they said i need to call police if he evict me. i call police and they are saying that its a civil matter and they can not do anything. now the notice is endinding in a weeks. i have no recourse to public funds, am a high risk pregnant patient on bed rest and scared that what i will do. he is sending me rubbish letters and asking me to leave otherwise he will cut my utilities and i am scared that despite everyone saying that i am not a lodger i can be because he is very confident. please guide if this is a lodging?

(Scotland)

2 friends moved into a 3 bedroom flat back in May that I am also going to move in to, I was waiting or some personal things to be sorted where I'm located atm so I'm moving in October.

I've already been charged £150 to be added onto the tenancy agreement, but I've just been emailing with the letting agency to sort some final things and they mentioned a deposit. When I inquired, they said I'd have to pay a £650 deposit on top of the £1,300 they already have from my flatmates. This doesn't seem right but I'm also not too educated as this is my first time moving out - can another deposit really just be asked from me like that? There's been no previous mention of this over the months we've been in contact with the landlord/letting agency regarding this move.

It just seems to make no sense to me considering that if I were to have moved in back in May, I very much doubt the deposit would've been £1,950. Rent is £1,300 and it was a one time payment along with the first month of rent so £2,600 in total.

Any advice or knowledge would be great, thank you.

I’m living in a temporary flat right now looking for a budget friendly broadband provider which isn’t on a contract ad I don’t know how long I’ll be living here for so I don’t want to be stuck paying unnecessary fees. I currently use giffgaff and am on a 24 month contract but it’s so crap I’ve been trying to use the data for hours and hotspot to my pc but every time it stops and signal is soo weak. I need some advice as it’s been one month since living here and it’s become a huge issue. I’m also someone who stays indoors so I enjoy having a good connection when streaming shows.

Every-time I research what’s the best option someone says their mobile provider and getting monthly data but for me it’s really weak. Is anyone else also having this problem?

Any advice is greatly appreciated

As title states: LL and roommate have been having emails back and forth regarding ending the tenancy early (less than 2 months notice) without my involvement and the roommate has prompted the LL to end the tenancy via OpenRent, to which she has agreed and the website now says the tenancy is due to end on the 30th September...

What are my options here? Don't we all have to agree if its less than two months' notice?

So roughly around October of last year, I informed the council of heavy black mould growing in my room. Not only did they not address it for months. Almost every person who came out said it only needed a wash as it wasn't that deep, it took me begging for months for them to look at it properly. And after nearly a year of my room, being absolutely caked in mould, they finally took the entire thing to the brick. However, they waited until after they had added external cladding to the building. Furthermore, it looks like the entire wall that my window sits in has been affected. Every brick around the window is covered in mould. What can I ask them do here? I have got a mother and a brother with COPD and my health has gotten so much worse since last year.

**Edit**: Phew, a lot of people seem to have jumped to the conclusion I'm trying to be a pain in my landlord's backside.

I'm asking whether you can unknowingly waive your Section 239 rights through your actions. I think that's important to know if you're renting. My landlord did an inspection without giving me notice, I wouldn't have said no. I wanted to know the date and time because if I'd missed something, it would've given me time to go and make the place ready for them.

Just because I'm bummed about giving too much notice doesn't mean I'm trying to cause trouble about it. Tenants buy their tenancy rights, chaps, it's a business transaction.

Edit 2: removing the original post, because apparently it wasn't clear enough on the actual question I'm asking here.

***

 Hi all, looking for legal context on an invalid possession notice situation. A landlord served a Section 8 notice (Ground 1, landlord moving in) on 1 May 2026. The notice gave the correct 4-month timeframe, but had several major procedural flaws: Used the outdated Form 3 instead of the required Form 3A.

Omitted mandatory tenant rights information (e.g., advising that the tenant does not need to surrender possession voluntarily). solicitor's cover letter urged tenant to sign letter indicating she would move out. Lacked required particulars explaining why the landlord needs to move in.

The landlord's solicitor drafted the notice (presumably before the updated forms became available in March), and the landlord hand-delivered it on 1st May. Tenant didn't sign solicitor's letter but surrendered and moved out within 4 months.The landlord says she was unaware of the errors and believed they followed the correct process.

- Does omitting mandatory statutory text, particulars, and tenant rights information classify the notice as a prohibited attempt to terminate a tenancy outside the prescribed Section 8 process?

- Can the landlord defend this as an honest mistake made in "good faith" to avoid local authority civil penalties or a damages claim re. moving costs?

I accidentally dropped an object on the induction hob in my kitchen and now there's a big crack on the side of the ceramic glass of the hob. I've been checking how much it would cost to repair it but it's an old model and it's not produced anymore. Can the landlord charge me the cost of replacing the hob with a newer (and more expensive) model or am I only liable for the cost of replacing the damaged part?

Hi,

I'm meant to be moving into a new flat on 1 September. My flatmate and I signed the tenancy agreement last Wednesday, but the landlord - who lives in Switzerland - hasn't signed it yet.

I need to move in on the 1st - I started a new job in a new city last week and have been sofa surfing. The moving van's booked and is turning up on Tuesday afternoon.

This is making me anxious. What if he's on holiday or has had an emergency or just has too many properties to notice the small things like me having a roof over my head?

Does anyone know what would happen if Tuesday arrives and he's still not signed the tenancy?

Thanks.

Hey all,

It's been my first time renting ever, especially in London, and I got rent at this place with a company named "Willow Corporate". I heard they also recently went by "Visionnest Group". I just wanted to check if they are legit? I've already started my rent with them and live in the place so my mistake there if worst comes to worst, but I just wanted to check as I couldn't seem to do anything to verify through the tons of different sites about verifying landlords/letting agents.

They are situated in SW19 area (hopefully I don't dox myself too much). I was able to verify that my deposit is being officially held with DPS so that quells my anxiety a bit, but I still don't really know what to think about this whole situation. From what I can tell, the place I live in is considered a HMO so I just wanna see if they are legitimate and if I should be worried about anything.

Sorry about all this vague language, I really don't know a lot of the official terms or what's the standards for letting agencies/landlords, but if anyone could help that would be amazing! Thanks!

I raised a dispute in July. Earlier this month I was told that due to high volumes, it was going to take time to send my case off to adjudication - it's almost a month since I received that message. Is anyone else waiting (or were made to wait) for their case to be adjudicated by mydeposits?

This is a bit of a complex question, and I haven't found an answer to it yet. We had a two-year fixed term ending April 2027. I was given notice on grounds of possession on 1st May. I didn't know at the time this was even possible, but now I know it was, because my fixed term got overridden by the Renters' Rights Bill. So I moved out on 31st July as a result.

Since then though, I've found out the notice was actually invalid, they used the old form. Because of that, it didn't give any real particulars, it just said the landlord wanted to move in. When actually it's her daughter who wants to move in. From what I understand, she would have had the right to do that anyway, but does it matter that it wasn't stated correctly? If they'd used the new form, it should have said it was for the daughter, so do they just get away with it because they used the old one? Does this count as recklessly misusing a possession ground, knowing it wouldn't hold up in court (i.e. not being factually accurate), even if the daughter would have been entitled to the property anyway?

I am currently house hunting and the referencing process has been the longest part of it all! Every single place I’ve applied for uses a different referencing agency which means uploading documents over and over again, and waiting for feedback. Even longer when you need to submit landlords reference and guarantors as well.
It is a huge frustrating process to just rent

Hi,

I received a settlement for my lawsuit with the letting agents due to the state of disrepair in the property.

The settlement is as follows:

To pay the Claimant £redacted in full and final settlement of the claim. The payment will be made within five working days of acceptance of the offer;

Works to be undertaken after the Claimant vacates the property;

Payment of the Claimants reasonable legal costs, on a standard basis, to be assessed if not agreed.

The settlement was just for the disrepair, I was told I'd have to seek personal injury separately and intend to as the environment causes skin issues, respiratory issues, facial swelling, brain fog etc. The source of the severe also allows large spiders to enter which causes further distress. The impact of the property disrepair also lead to the lost of my items as mould had infected them. The letting agents actively mismanaged my case and harassed me as well.

I'd intended to leave August as I couldn't leave July, however found out last minute that despite stating they would, the letting agents failed to file for possession and failed to inform me. I'd submitted my two months notice as soon as I found out and lost the money for the new place.

I can't stay here for September however, as the house is not habitable as proven by the lawsuit, but the extreme weather has worsened it's state to a point where it's overwhelming and has forced larger spiders into the house — the severe draft likely would be rectified if the areas of entry for the spiders are addressed but I can't find the holes. I genuinely cannot handle it, I'm having panic attacks as water drips down the walls from the roof. I have opted to essentially live on the streets for the time being — I can book hotels if I don't pay for this month's rent and I leave. However the letting agents have said I am liable for September's rent and the only way to avoid payment is to replace myself with another tenant — that's not possible though as they're required to perform the repairs before letting the property to anyone else, they'd stated so themselves.

My settlement lawyer is on leave so I can't contact them until after rent is due. I'm not sure what to do, I'm going to call Shelter tomorrow but.

Hi everyone, looking for some advice please!

My flatmate accidentally put a very hot pot directly onto our kitchen countertop and it’s left this burn damage 😭 It's slightly raised/blistered.
I’m wondering if this is something that can be repaired/recoloured, or whether the damaged section would need replacing?

Also, roughly how much would it normally cost to repair something like this and who should I even contact?

Trying to get an idea of what we might be looking at before contacting the landlord.

Thanks so much! 🙏

Hi moving out of a 3 bed flat in London, England where the landlord did not have a check-in report, but a checkout inventory company has listed an extensive 50 page report with £1200 damages.

edit: the checkout inventory contains very short descriptions with the check in date. This was never provided to us and they are not accurate at all but there's no checkin photos.

They are claiming for a range of things for £450 for deep clean, chips and marks on kitchen cabinets, and tiny spots of mould.

We hired a professional cleaner for £150 as well as extensively cleaning ourselves. We genuinely returned the flat in better cleanliness than we received it.

We have a few photos showing marks on walls and curtains from when we moved in, but not all of the flat.

We're now escalating to the DPS, are we likely to win?

Thanks!

I'm a renter but also a journalist based in England and looking into this issue as part of an investigation - has anyone dealt with AI listings on rental properties? My landlord has put the house I live in up for rent and in the listing, they've added in a window that doesn't exist. It's in an adjoining wall so if it did exist I would have a window in my bathroom with a view into my neighbour's kitchen.

I've been reading some horror stories of people going to view properties that look nothing like the advertised. If you've noticed this, or have any examples that you'd be willing to share, please get in touch!

I’m due to move into a rented flat tomorrow. The tenancy agreement has been signed by both us and the landlord, but we’ve had absolutely no confirmation about when/where to collect the keys or when the remaining deposit/payment needs to be made.
I’ve emailed the agent and called the branch multiple times over the last 3 days, but I’m getting no response and every call goes to voicemail.
We’ve already booked and paid for a moving van for 11am tomorrow, so I’m getting pretty stressed about it now.
Is this normal? Should I just turn up at the branch as soon as they open tomorrow and ask for the keys/payment details?

Me and my friends are students in Manchester and we rented a house together for the last academic year. Our tenancy ended on the last day of June. Our estate agent sent out a mass email requesting we don't ask about deposit returns as they are already on it and it wastes their time, and they aim to get all deposits back by the end of July.

It's now nearing the end of August and they have given us no specific information on our deposit or if they are working on deductions or anything. Every time I have emailed I get a copy and pasted "we are busy and it's a slow process, we will inform you of any deductions within two weeks" (they then do not follow up).

From what I can see there is not an actual time-limit for them to get back to us with information? I can see however that our deposit is only insured (with tds) for 3 months after the tenancy ends and we have to start any disputes by then. Is it possible they are waiting for the 3 months to be up so they can screw us? Or am I overthinking it? I was going to start a dispute now with tds but I'm not sure if I'm overreacting a normal situation.