IS THIS NORMAL???

[u/swaggboiii]

Are these scratches on the apple logo on my new m5 mac air? I have severe ocd and these are out of the box, is it really common to have these? Its only visible under specific angles and with a light source. The store is refusing a replacement as i live in india and they're saying its a cosmetic issue and cant be replaced. I purchased it from official apple premium partner (imagine). Please help me out.

[u/Repulsive_Barnacle92]

you need to find a therapist if this bothers you that much (and I mean it, I’m not even trying to be a dick)

[u/LikeItSaysOnTheBox]

Whats to help? It is truly a cosmetic issue and so minor I would not even say it’s an issue. OCD on the other hand is an issue but not one Apple can treat or repair.

[u/Webbadeth]

This is not normal…. To obsess over the cosmetic condition of a computer on a nearly in perceivable level. When I was an Apple technician, this was some of the shit I hated dealing with the most. There’s a reason cosmetic damage isn’t covered. Because some people will never be satisfied. If it bothers you that much put a case or wrap on it.

[u/ResplendentMechanism → u/Webbadeth]

Though obviously don't put a case on it because it'll end up damaging the hinge or the screen or something and he'll be back with one of the "why is my screen broken" posts.

[u/applehelp-ModTeam → u/[deleted]]

Comments must be a productive response to the post. Top-level comments should contain an answer to the question(s) in the post. All comments should have some relation to their parent.

[u/applehelp-ModTeam → u/[deleted]]

Comments must be a productive response to the post. Top-level comments should contain an answer to the question(s) in the post. All comments should have some relation to their parent.

[u/applehelp-ModTeam → u/[deleted]]

Comments must be a productive response to the post. Top-level comments should contain an answer to the question(s) in the post. All comments should have some relation to their parent.

[u/shrekfrom1994]

Yep, normal handling of the final product. If it had deep scratches you could go to the Apple Store but these are normal. Get a plastic protector and you’re good to go

[u/applehelp-ModTeam → u/[deleted]]

Comments must be a productive response to the post. Top-level comments should contain an answer to the question(s) in the post. All comments should have some relation to their parent.