r/blablacar • u/GuruFungi • 7d ago
BlaBlaCar blocked my account with money inside the wallet, there is no way to contact them
Hello, my friend. I would like to know how I can get help from Apple regarding an issue I am having with the BlaBlaCar app.
I was using BlaBlaCar to offer rides and had money in my BlaBlaCar wallet. Suddenly, BlaBlaCar blocked my account without giving me a clear reason, and I can no longer access my account or withdraw the money that was in my wallet.
I have always used the platform properly and have only 4- and 5-star reviews from passengers. Despite this, my account was blocked and my funds are now inaccessible.
I have tried contacting BlaBlaCar through their support channels, but their contact page does not work properly for me, and I have been unable to get any explanation or assistance.
At this point, I am extremely concerned that a company distributed through the App Store can block a user’s account while retaining access to their funds and provide no effective way for that user to contact support or recover their money.
Since I have been unable to resolve this directly with BlaBlaCar, I would like to report this situation to Apple and ask whether Apple can investigate the app and the company’s practices. If BlaBlaCar is violating App Store policies or consumer protection requirements, I believe appropriate action should be taken.
Furthermore, the contact/support link provided on BlaBlaCar’s official App Store page does not work. When I click the support link provided by the developer