Hey there!
Yesterday I rode the train with my bike for the first time. After getting into a horrible car accident I have a lot of driving anxiety so I figured I’d try the train + my ebike. My ebike is a standard 26” bike with a basket on the back for my work stuff. I’m a bit on the short side and genuinely can’t lift my bike onto the hooks without probably hurting myself or other passengers in the process.
For the morning commute I tucked myself out of the way moved and adjusted for other riders while standing with my bike from lakeline station - no issues.
Then I got on the 5:08 train from downtown to Leander yesterday. I was one of the first people on the train, no other bikes, train pretty empty at that point. I tucked myself as far against the wall as I could with my bike smushed against me to take up as little room as physically possible. The conductor lady told me I had to put my bike up on the hooks - and I told her I was sorry I couldn’t lift it but happy to stand and hold it. She then told me that “to cut down on e-bikes CapMetro policy states bikes must be hung on the hooks during peak hours” and that the policy was posted online. If I couldn’t hang my bike then I needed to get off the train if it got busy and catch an emptier train, I can’t for the life of me find said policy anywhere, the overhead announcement even states you can stand with your bike.
All I’ve seen is a limit of 4 bikes per car - 8 per train. There are only 2 hooks for bikes in each train car anyway? I was the only bike the whole trip and people had plenty of room. I guess I’m just looking for any links to where it may state this? I’m trying to be a good/respectful commuter to others and get to work. 😔😔