r/electronicarts 1h ago

Banning based on name

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r/electronicarts 6h ago

EA IS NOT WHAT IT USED TO BE!!! EA just isn’t the same anymore.

0 Upvotes

Years ago, when we bought games from EA and its platforms, we actually enjoyed spending hours in them. We bought games because we wanted to have fun, relax, compete, and simply enjoy the experience.

But now? We have been dealing with the same ridiculous bugs in Star Wars Battlefront II for almost three months, and apparently nobody at EA or the development team considers it important enough to fix.

What exactly is the problem?

You’re playing normally. Everything is fine. You get a couple of kills, you’re enjoying the match - and suddenly, BAM! Your character turns 180 degrees and starts staring straight down at the ground.

That’s it. Your game is basically ruined.

The only way to fix it is to respawn. And then, a few minutes later, it happens again. Sometimes it happens repeatedly throughout the entire match.

How is this acceptable after THREE MONTHS?

This isn’t some minor visual glitch that nobody notices. It directly affects gameplay. It ruins the match, destroys the experience, causes frustration, and makes players want to quit the game instead of continuing to play.

EA, what happened to the quality control? What happened to actually listening to your players?

We are not asking for miracles. We are asking you to FIX A BASIC GAME-BREAKING BUG.

I honestly suggest that players start making noise about this. Share this message. Post about the issue. Make sure EA and the developers actually see how angry and disappointed the community is.

Because if companies only start listening when their financial results start suffering, then maybe that is exactly what needs to happen.

Stop buying games that are abandoned after release. Stop giving money to companies that expect players to tolerate broken experiences. If EA refuses to fix problems that have existed for months, players have every right to simply stop supporting these games financially.

Maybe when the numbers in the financial reports start going down, someone on the board of directors will finally ask:

“Why are players leaving?”

And maybe then someone will remember that the people buying these games are not just numbers on a spreadsheet. We are the players who made these games successful in the first place.

We want to enjoy gaming. We want to have fun. We want to experience the game we paid for - not spend an entire evening dealing with bugs, frustration, and rage.

EA, FIX YOUR GAME.

We have been waiting long enough.

Sincerely,
A very frustrated player - NEtFlix1991


r/electronicarts 17h ago

What EA Games actually captured "Pride and Accomplishment" Experience, Why?

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1 Upvotes

r/electronicarts 1d ago

Account Recovery

1 Upvotes

There is anyway to recover an acc that was hacked in January 2024? i dont have acess to the creation email anymore,i know what email is but i dont have acess to it,the hacker is from china,which is a very diferent place i used to play,south america,i tried chatting with them multilple times,i have date of birth,i have the xbox account that i used the acc,i have ip logs,but just dont work,i dont know how to recover,any tips?


r/electronicarts 1d ago

Anyone know how to fix this?

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1 Upvotes

I bought FIFA 18 from a "friend" and the key worked but I keep getting this error.

Is truck stop Internet too unstable? Is there any way to fix this?


r/electronicarts 1d ago

My fathers EA account has my xbox account and his xbox account

2 Upvotes

My fathers EA account has his xbox account linked and my xbox account linked. Im unsure how this happened. From what I've heard its impossible. I don't want to lose my apex progress and items sense I've been playing sense release. Im currently on pc with my apex account but its under my fathers EA. Am i trapped or is there a way out of this?


r/electronicarts 1d ago

I'm very confused

1 Upvotes

so I'm trying to connect my ea account to me and my sister's shared steam account, but when I checked the connections section in ea I don't have ths option to link steam. when me and her checked HER EA account to see if she had it linked to the account, the option to unlink steam wasn't there either. I am very confused, I think it may be something with her logging in within a certain time frame, but I'm unsure. someone please help me and tell me whats going on/what to do


r/electronicarts 1d ago

Simcity Creator MIDI

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1 Upvotes

Hi everyone, I came across a video of a song from the *SimCity* soundtrack created using musical notes; the channel includes a link to download a MIDI file from *SimCity Creator*. I gave it a try and it's really fun—they don't have this particular song posted.

I posted the YouTube video directly so you could understand it; there's another link in the channel description for songs, and a SimCity track appears on the list. Have you ever listened to the soundtrack?


r/electronicarts 1d ago

False Ban — 3,000hr Controller Master, 10/15 Reports Are "Aim Snap", EA Help Auto-Rejected All Appeals

0 Upvotes

Body:
TL;DR: Multi-season Master controller player banned in real-time by EAC on 2025-07-05. DSAR data shows 67% of reports are "Aim Snap" — exactly what controller Aim Assist looks like to MNK players. EA Help keeps sending copy-paste rejections. I have never used third-party software. I am asking for a manual telemetry review by someone who understands controller input.
WHO I AM
Platform: PC (Steam)
Input: Controller exclusively
Playtime: 3,000+ hours total; 1,656 hours across the last year alone (DSAR data)
Rank: Multi-season Master
Activity: Consistent daily play (\~4.7 hrs/day), longest streak 32 days straight. No sudden skill spikes. No "returning after a break and suddenly dominating."
THE BAN
Date: 2025-07-05, 10:09 UTC
Time from last match end to ban: 3 minutes 40 seconds
Type: Permanent (Anti-Cheat)
Post-ban activity: Zero — no login attempts, no new sessions. The account died instantly.
THE DSAR DATA (EA Data Subject Access Request-2638882)
This is the official data EA holds on my account. Here is what it actually says:
Player Reports: 15 total
Aim Snap: 10
Exploit: 2
Weird Moving: 1
Ammo/Recoil: 1
Smurfing: 1
Ban History: One entry — ban on 2025-07-05T10:09:12.814404Z
Sessions: 8,088 sessions over 353 days. No gaps, no irregular burst patterns. Just a normal grinder.
WHY THIS IS A FALSE POSITIVE
Aim Snap reports are the "controller tax"
Controller Aim Assist in close range creates adhesion. To a mouse player watching a killcam, this looks like snapping or locking. Every high-level controller player knows this. Ten out of fifteen reports being Aim Snap is not evidence of cheating; it is evidence that MNK players do not understand what controller AA looks like.
My telemetry should not be compared to MNK baselines
After 3,000 hours on controller, my aim is smooth, low-error, and consistent. If EAC's behavioral model treats this as an outlier against a mouse & keyboard distribution, it will flag me as "automated." The model needs controller-specific Master-tier baselines. I am not an outlier among controller Masters; I am exactly where I should be.
No software, no macros, no reWASD
Nothing was running except the game and Steam. No overlays, no mouse drivers, no input remappers. The real-time ban (3m40s after match) suggests an automated behavioral flag, not a confirmed software detection.
WHAT I HAVE ALREADY TRIED
EA Help (English): Auto-rejected with template response
EA Help (Chinese): Auto-rejected with template response
EAC website appeal form: Not designed for game bans; no valid Reference ID field for this case
WHAT I AM ASKING FOR
I am not asking Reddit to unban me. I am asking for visibility. If anyone at Respawn — @RSPN_Petty, the anti-cheat team, or a community manager — sees this, I am requesting one thing:
A manual review of my raw input telemetry against controller-specific baselines, not MNK baselines.
The data is there. The DSAR is there. I am willing to provide any additional proof needed.
Thank you for reading.
(My EA ID:MiroViento)
Edit 1: To the people saying "just make a new account" — I have. No hardware ban. But 3,000 hours and Master rank are not something you "just replace." I want the account I earned back.
Edit 2: For anyone who thinks "10 Aim Snap reports means you were cheating" — please watch any Pred/Master controller player on Twitch and count how many times chat calls them a cheater. High-level controller AA looks suspicious to MNK eyes. That is the entire point of this post.


r/electronicarts 2d ago

PC Bug Stuck with a flagged team name, want to rename but it is locked. Need help

1 Upvotes

Hey everyone, I am completely stuck in an automated EA support loop and hoping a community manager or someone who has dealt with this sees this.
My **Madden Ultimate Team (MUT)** name recently received a warning. However, instead of resetting my team name to a generic default name, the system bugged out. It left the flagged name active, but completely **locked and greyed out my "Rename Team" feature**.
I am now literally forced to keep playing with the exact flagged name because I have no way to change it in-game.
I have already submitted three official web appeals, but the front-line support automatically denied them. They are clearly just skimming for the word "warning" and assuming I am trying to reverse the penalty. **I am NOT appealing the warning.** I accept it. I just want to comply with the rules, but the software bug is stopping me.
I need a human eye or a tier-2 tech agent who can manually reset the "Rename Team" flag on my backend profile so I can choose a clean, compliant name.


r/electronicarts 2d ago

Проблема

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1 Upvotes

r/electronicarts 2d ago

Проблема

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1 Upvotes

У меня сейчас появилась проблема с батлфилд 2042. Играю я на GeForce NOW. Проблема заключается в том, что меня просят зайти в свой акканут Ea, я захожу, после видает ошибку. Может кто-то знает как решить ее. Буду благодарен за любую информацию.


r/electronicarts 2d ago

Just got permabanned for ‘gameplay enhancements’

1 Upvotes

I don’t use a controller, have played battlefield for years. I have no idea what this is for but did just get a Logitech rapid tkl keyboard and set the actuations to .2 and .1 release rapid. Could this have flagged it?? I mean maybe fool on me if this does violate, but I didn’t think this was any different to a gamepad that has rapid click triggers????


r/electronicarts 2d ago

Help ! i can't download EA app

2 Upvotes

The image says "Something went wrong."

"EA app encountered an error, unable to complete installation. Something went wrong

(error code: INST-3-1310)."

I'm dealing with this problem for the last 2 days. I can't do anything . I tried multiple times resetting the installer the computer, making new profiles on my Windows, and changing the patch.

I tried to resolve this problem with Gemini AI because I couldn't find any helpful articles online, and it still didn't work.
Has someone had the same problem or had ANY idea to resolve it??? :PP

PS: I just wanted to play The Sims 4; I have it downloaded on Steam , but I can't play because I don't have the EA app. I tried downloading it from the EA site and through opening The Sims, and it still didn't work :((


r/electronicarts 3d ago

Charging issue for nba 2k26 causing erroneous charge.

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1 Upvotes

r/electronicarts 3d ago

EA gave me two completely different reasons for the same Battlefield 6 penalty

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1 Upvotes

r/electronicarts 3d ago

Ea 26

1 Upvotes

Are servers down rn or is it just me?


r/electronicarts 3d ago

Perama Banned for no reason

3 Upvotes

I just got banned for no reason, I was playing the game just fine yesterday had a few good games and hopped off and I went to log on today and was permanently banned for no reason at all, this has to be a mistake I did nothing wrong I have almost 70 hours on the game and I'm banned for no reason at all this is incredibly frustrating, I have played since launch with no issues at all and just got on for the first time in months last night and wanted to play again, this is really frustrating.

Ban message is below,

Issued on Aug. 28, 2026

Ban: Battlefield 6

You broke our rules against Gameplay enhancement.


r/electronicarts 4d ago

Email address tied to my account no longer exists and can't change any details

2 Upvotes

When I try to change any account settings I get a prompt telling me to verify my identity via a code sent to my email. The problem is that email address got deleted a few years back. I've tried using EA support live chat for help and it tells me my only option is to change the settings through a "linked console". I don't have that console any more either.

Is there anything that can be done? What would be the best way to get in touch with a real human at ea and not a chatbot?


r/electronicarts 4d ago

I can no longer re-appeal my ban on apex legends

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2 Upvotes

I got banned from apex legends (been playing since season 1) for gameplay enhancement. Never I have used any cheats in my life. I tried to dispute it but realized other people are being affected by it. I noticed that mid match, I got disconnected because client failed anti-cheat backend check then I got abandoned match penalty from it. I close my game then next day my account gets banned. I then realized that I have been talking to bot that no matter what evidence I give them will say the same thing that after careful review the punishment is correctly placed and stays permanent. I send a message saying what's 5+5=?, surprise says the same thing. Contact customer care and they say TOS are the only one's to dispute the ban and they can't do anything. However in the penalty history the reappeal button is no longer there. So I have no option to contact the TOS team.


r/electronicarts 4d ago

I put together an analysis of the backward compatible voting data from XBOXGamePreservation, along with an open letter to EA

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2 Upvotes

Link to the analysis: xboxgamepreservation.com/ea


r/electronicarts 4d ago

Ea account got hacked

2 Upvotes

About a 5 months ago i noticed my Ea account got hacked, i hadnt played anything for a while so i hadnt realized someone had changed the email. the thing is ive been trying to recover it for a while now but nothing really seems to work the ea support is asking for stuff ive alredy lost (the account was very old around 2017). I dont really know what to do because all the games i bought in steam from ea i cant no longer play, is there a way to link a new ea account to steam?


r/electronicarts 4d ago

I lost my apex acc what do I do

1 Upvotes

I recently linked my ea account to psn to get my steam account of apex legends onto my ps5. However when i played on the ps5 it was a brand new account. I then checked my ea links and my steam, psn and ea were all linked. i then went to play apex on steam and it was the ps5 fresh account instead of my old stacked steam account. It seems like it is gone and what should i do?


r/electronicarts 5d ago

EA customer support is dogshit

5 Upvotes

I made a purchase a couple of days ago for some in-game currency. I don't receive it, I talk with customer support and they tell me in 24 hours I'll get it. I wait 3 business days and nothing changes. I contact them again and I spend 2 hours talking with 4 different people about my problem, all of them too dumb to even read the original ticket number of my complaint asking the same stupid questions that I answered 100 different times. I get that EA wants to hire the cheapest and dumbest people out there to save money but don't be surprised when you start losing customers. I already barely spend a buck on their stupid games but now I will definitely not spend even that.


r/electronicarts 5d ago

FIFA 16 MOBILE

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1 Upvotes

Hey guys, how can i install and run FIFA 16 MOBILE on my Samsung Galaxy S24 (Android 16 arm64-v8a)