r/google • u/chickadee95 • 1d ago

Reviews systems

I follow a tiktokker who recently lost a pet in the care of a dog trainer. When she shared what happened, she recieved several emails from people who also lost dogs in this trainer’s care. I am not disputing or verifying these facts. These are tragedies. Her pup’s death made local news.

The tiktokker reported on her posts later that she verified the trainer through yelp and google reviews. The folks who contacted her about their dog’s death or injury with this trainer’s left negative reviews. Later they found that they were deleted. The news story below does not mention the use of reviews by the tiktokker and her husband. She explains how she used reviews in her social media posts.

I use online reviews for many purchases including travel and hotels.

Is there something amiss with these review platforms? Are negative posts being removed? Thank you.

https://ktla.com/news/local-news/investigation-launched-dog-dies-pet-boarding-facility/

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u/xdavidwattsx 23h ago

If you try to review bomb a place, especially via social media, they are almost always going to be automatically taken down for being spammy. This is true for Google. Yelp is pay to play so that's a bit of a different story. Not sure who even uses yelp reviews anymore.

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u/chickadee95 21h ago

It sounds like these were legit reviews with legit complaints.

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u/xdavidwattsx 20h ago

Maybe. Maybe not. We don't know the facts.