Don’t bother wasting your money!! Purchased brand new on Amazon. Set everything up August, 2025. The pump/filter/heater went out in one month. After jumping through all of the hoops for them to replace it under warranty, they finally agreed to after 2 months.
New pump/filter/heater was received at the end of December, 2025. Wasn’t going to set it up in the dead of winter, so the new pump was set up in April, 2026. New pump already dead by August, 2026. Same exact thing happened.
The company won’t stand behind their products. No offers to even give me a discount!!
A complete waste of $560+!!!
This hot tub was used sparingly by one person. And I literally took a shower before I ever got in it so my sweat, or skincare products wouldn’t come off in the water.
I should have looked at the BBB website and reviews before I threw away over $500.

Has this ever happened to anyone? We added a Frog mineral stick last month to the tub. A couple of weeks ago the jets stop working. I did all the usual first steps (air lock release, etc), but nothing changes. Technicians come and conclude there's an issue with the motor and/or impeller in the pump. We all think ok the pump is out. I order new pump. Techs replace it and everything works. But then they found a piece of green plastic inside the old pump. The piece is from the Frog filter mate. (Have pictures if helpful).

What do I make of this now? How and why would this Frog stick even break? Was this particular one defective?! I spent $500 on getting a new pump and another 500 for the tech's work, all the while thinking the pump was old and just gave out. Then turns out it was this thing you are told to buy and put in the tub but it breaks and literally jams the impeller. I'm a bit..I'm quite upset to be honest. I feel like I should contact the manufacturer or at the very least post a PSA here.

You all have helped me previously more than anyone else with setting up my tub and part replacements, so with this new case I thought I should first ask you all for any thoughts or advice you may have. Thank you!!!!

We are planning to put a hot tub under a three season porch (EZ breeze vinyl windows) and live in a cold climate. Is condensation a concern? Has anyone had issues with hot tub placement?

I have a bathtub that’s awful because it’s so low. Can only submerge legs. Been thinking about an inflatable hot tub. Is this something I could run in my bathroom and drain into the bath? I also have a cat so wondering if they’re even tough enough to stop his claws. I know that could be an issue but I’d lock him out of the bathroom.

I’d also probably just use it for a day or two and then pack it up.

Is this even feasible or should I give up on the idea?

It's about time for my quarterly dump n fill. I'm sick and tired of using the built-in drain - it's a pain in the butt. So looking to finally purchase a submersible pump. I have no idea what kind to get. What y'all using?

A friend of mine has a Bulfrog hot tub that has 2 independent motors/pumps. One of them malfunctioned and was replaced. A few weeks later a small puddle started to appear under the hot tub. I have taken the service cover off, and saw that fucking thing. 

I have looked at the second, original, pump/motor and I see the same type of ½-inch tubing connected to it (picture #2). I traced that tubing and it connected to a large hose (picture #3). The  ½-inch tubing with wire nut in it is also connected to a large hose. However the new pump/motor does not have the same ½-inch tubing connected to is as does the original pump/motor (picture #2)

Of course that is wrong, a waterproof wire nut should have been used </sarcasm>, but my question is, should it be connected back to the new pump/motor? 

Sorry, I do not have part numbers for the pumps/motors, the new one is especially difficult to get to.

I had all the normal chemicals. And all the levels look fine. What is this?

Hello all,

I have been lurking and doing some reading to try and figure out the issue with my hot tub and decided I would try a post and see if reddit can help.

To start, I have an older, say very early 2000;s (2003?) Kodiak arctic spa.

• Issue is the breaker tripping, not right away, essentially flips when the heater comes on I think
• I have disconnected the heater terminals and in one case just turned the heat down below the water temp, it will run all day and night with all pumps, air, and lights on so long as you dont turn up the heat.
• I replaced the heater, issue continues
• I replaced the 60A GFCI, issue continues

Since I can run the tub with all pumps, the air, and lights and it doesn't trip so long as the heater is disconnected or the temp setting is below water temp it works. Seems pretty much a heater or breaker issue but replacing these parts did not fix the issue.

So far throwing $300 a shot parts at the tub has not worked and I would like to try more diagnostics if need be. I have a multimeter and can borrow a heat camera from Amazon if its worth the effort. The next major part to try would be the board but I feel its another waste of $$$ since it seems very, heater oriented.

Another thing that has me curious is that there is some sort of sensor on the heat tube of the old heater that did not come on the new heater, so I unscrewed it and moved it to the plugged/threaded hole in the new one and reinstalled. I feel like the power it pulls cant trip the breaker but perhaps still worth noting. Also I had an issue with some white film stuff (white water mold?) around the time this started happening and suspected this gunked up and shorted the heater element, but replacing did not fix. I also bought and ran Ahh-some through it and cleaned it all out already before replacing the heater.

Let me know what you all think or maybe where to go next. The weekend starts Thursday this week for me so I am planning to look at it some more then, possibly trying to track ground wires around and make things are tight on the board

I bought a IBC container and made a frame around it. I also made a heat exchanger that fits on top of my smokeless fire pit. Takes around 2 hours to warm up in the winter. But now it's more like an hour. Total cost is around €500 ($580). And I get my wood from old free and broken pallets! Greetings from the Netherlands! 🌷🇳🇱

Getting my first hot tub delivered tomorrow.

Patio finished last week. Getting this artesian south seas 748B for $1400 + $500 delivery. 6 years old, very well taken care of. Fully tested and operational!

Any tips would be appreciated

Out hot tub is now in year 6, and the cover is starting to rip. I’m looking to replace it. Aquaterra sells replacements for around $800, but I’m trying to figure out who their actual supplier is so I can buy directly if possible.

Also open to better options — not necessarily the cheapest, but something that’s genuinely high‑quality and durable. Anyone have recommendations or experience with good replacement covers?

There seems to be quite a few of these threads that routinely pop-up and I think a simple way to cut down on them, but still provide a repository of price information is a stickied thread for this information. Any possibility mods could do that?

Hi, we are getting a new hot tub and are feeling weary about a cover lift that blocks the view behind our hot tub, which is arguably the best view we have (wooded). Has anyone used a cover lift that brings the cover to nearly fully behind the tub? We don’t want to lose our view while we enjoy the tub.

Alternatively we could rotate the tub, but moving the control panel in a different direction feels weird.

We can’t mount a lift to another side because we need to keep access available to the front panel.

Need some advice here. I was originally looking at getting a Costco tub on sale (Strong brand) for about $4500. After reading some of the info here, I thought I'd heed the advice of many and check out my local hot tub store to see if there were any floor models or promos that I could take advantage of locally.

After a long discussion with the manager there - I felt like I was at a car dealership all over again lol - the best offer I could get was a Mira "Aurora" GH72P-NL, for a total price of $8200 out the door. This also includes delivery, installation (I'm already wired and setup for install) and testing when filled. It includes a bunch of chemicals (spa manager, simple stick, power cal, blue power boost, buffer, jet blazt, fresh start, test strips) and also included are the steps and a cover with lifter.

Final incentive is that also included in the total cost is removal and dumping of our currently broken and "inherited" hot tub.

Overall it is slightly over my budget, but maybe that will even out in the long run by having the dealer right down the street and available to do maintenance etc. as opposed to going with the Costco lottery of delivery and/or damage to the tub etc.

So does this seem like a good deal? And does anyone have any experience or insight in this particular model of Mira hottub?

Thanks in advance for any advice or info that y'all might have!

After I fixed my flow valve my hot tub worked for a day. Then heated to 108 and I got an sn3 error. This morning it started doing this.

Replace the high temp sensor? Could it be tied to a pressure valve that was not hooked up?

Still very much a work in progress (and the covered porch it’s up against is getting love next) but came together well overall, learned a lot and created a space I’m very happy with!

At a glance, pad is 130”x130” dug 6” down, gradually sloped subgrade away from house, filled with 3/4 crusher run on 6oz super geotextile non woven compacted with a vevor plate compactor.

1” sch 40 & sch 80 (below and above ground) pvc conduit buried 18” with 6awg thwn2 to a 50a GFCI breaker.

6x6 PT posts on concrete piers with Simpson z max 1” offset post bases, 2x10” framing, deckorators summit terra composite deck boards (matching the big deck on the other side of the porch). Joists taped and treated all cut ends with cut-n-seal.

Tub is a strong spas / aqua life amplified 91x91 double lounger. Was a customer return, filter was still sealed in the plastic and spa pack had never been opened, appeared new by all accounts. Found it at a strong spas factory store marked down from ~12k to 6.5k.

Filled from my well with a screw on hose filter, still on the punch list is:

* cover lifter
* landscape / hardscape around the area
* Shelly relays for remote control / homeassistant

Paid 300 for 5 tons of crushed run dropped at the edge of my property, maybe 1k for wood and deck boards, 250 for electrical supplies, 100 for lights. 350 for the plate compactor so give or take 8-9k all in. I’m happy!

Ok, I've now bought and tossed FOUR of these "waterproof" spa thermometers.

Each one, within two months developed condensation inside and killed the electronics.

https://www.amazon.com/dp/B0CR63MGVG (bought this one twice!)

https://www.amazon.com/dp/B0DRP5KDJ6

I really had high hopes for this one: https://www.amazon.com/dp/B0CXDWQB9F?th=1 I even tossed in two desiccant packs to fight the moisture accumulation. Didn't help.

Anyway, I saw an ad for a pool light fixture that filled the entire inside cavity with a resin or polyurethane or potting compound to completely fill and seal up the insides while still working electronically.

So I'm thinking, why aren't these temp sensor companies doing the same thing? Their products keep failing (insert: yes, it's capitalism/planned obsolescence). But not after just two month for FOUR different units. And I am making sure I follow the directions and close the lids proper tightness.

So my question is, can I buy a fifth unit and fill it up with some resin or potting compound like these:

https://www.amazon.com/WANJAO-Electronic-Conductive-Insulation-Waterproof/dp/B0FBWW6Y6D

https://www.amazon.com/Urethane-Potting-Compounds-Electronics-Encapsulating/dp/B0DFWWN9S1?th=1

https://www.amazon.com/Model-Pro-White-32-Polyurethane-Casting/dp/B07RM4VB8C?crid=1WN921XAQ3U0C&

Or can someone recommend a unit that doesn't leak?

thanks

edit! I just realized that I won't be able to replace the batteries. I'll rig up some rechargeables and a waterproof or wireless charging port before filling with resin.

We are recent new hot tubs owners! We got a couple of upgrades to our unit and added an ozonator and a clear blue ionizer. We managed to get the water balanced and the copper levels up to 0.2 ppm after a couple of days and I am running the circ pump about 6 hours a day.

It's been about a week and a bit now and I'm finding the day after we have a soak the bromine levels are down. I have a puck in there with 3 floaties and one time I added a bit of shock to bring it up to 1 ppm bromine and another I added a half a brominating tab and that brought it up pretty quick.

Am I micromanaging this too much? How often do you check your bromine levels? Do they always drop so much after a soak and how long do they take to recover with the tabs floating about.

Thanks! Heres a pic of our new setup!

Researching hot tubs and found out about an hour from where i live NE hot tub expo is having a big labour day sale from today to the 7th. Does anyone here have any experience with them? Are they worth checking out? Ive been eyeing a nordic retreat ms/se but also have yet to see any hot tubs in person. NE hot tub expo doesnt sell nordic but sell 6 other supposedly top end brands, but cant find much info on the website.

Hey all! Long time follower first time poster.

I recently got an old beachcomber tub and spent the summer restoring the entire thing. (Was a great project!)

I finally got everything up and running, water chemistry set and started enjoying the tub. Yesterday I came home to my hush pump not running. (The day before I changed filter settings, today I realized I didn’t need those for this model).

I did some troubleshooting and noticed that the hush pump will only come on when the tub is heating now, or sometimes when I reset things.

Not sure if this is a thermal safety mechanism because we’re in the summer months, or if there are some settings I’m missing?

Still working on some trial and error but any advice helps!

I’ve done some research and have heard it could be a pressure switch issue, but I’m not sure how a pressure switch issue would correlate to the heater causing the hush pump to turn off, unless it’s a logic function on the board.

Hopefully somebody can point me in the right direction!