r/iCloud Jan 05 '26

Announcement App Sharing Guidelines

5 Upvotes

Hello r/iCloud,

There recently seems to have been some confusion surrounding our App Sharing Guidelines and which apps are and aren’t allowed to be shared here, so we’ve now edited them to provide further clarification.

All third-party apps shared to r/iCloud must seek to build upon or add features to the pre-existing iCloud functionality. Good examples include:

  • PyiCloud, a Python library that allows you to interact with your iCloud account via a Python API.

  • iCloudFix, an app that reduces the CPU consumption of iCloud for Windows.

  • iCloud for Linux, a third-party Linux client for iCloud.

  • The Parachute App Suite, which adds more configuration options to your iCloud backups and iCloud offloading.

Posts that aim to advertise third-party alternatives to iCloud’s backup or syncing services will no longer be permitted. Neither will posts promoting apps for editing, managing, or backing up your Apple Photos library, as those should instead be shared to r/ApplePhotos (with permission from the r/ApplePhotos modteam).

If anyone has any questions, you may feel free to ask via modmail.


r/iCloud Jun 22 '25

Announcement Announcing the new r/iCloud Tech Support FAQ!

28 Upvotes

Hello r/iCloud! I’m pleased to announce that we’re currently working to complete a new Tech Support FAQ for r/iCloud. This will help prevent the same questions from being asked over and over again every week.

https://www.reddit.com/r/iCloud/wiki/faq/

However, this FAQ is still a work in progress. Therefore, we’d like to ask you, the community: What questions / sections would you like to see added to the FAQ?

If there is anything you would like to be added to the FAQ, please add a comment below.


r/iCloud 1h ago

iCloud Photos iCloud still has 46gb storage but won’t upload photos because I have 70 gb photos to upload

Upvotes

What the above text says. I was running out of space on the phone so bought i cloud storage. However since I have more photos than storage it’s still not uploading to iCloud.


r/iCloud 1h ago

Pro Tips iCloud Security Issues Lately

Upvotes

Hi!

So, in the past year there has been 6 different occasions where I've gotten notifications from the 2-step confirmation system that my Apple ID (my iCloud account) is being used to login into an unknown device, of course always from a different location than where I am. 6 different times!!

Of course, after this, I always change my password. I follow all security guidelines for my passwords: many characters long, random letters, numbers, caps, special characters, unused in any other cite/account, saved only written down on a piece of paper located at my desk, which no one has access to (of course it is not my partner secretly going through my stuff, finding my password and texting it to some random hacker in another country). Then, why does this keep happening?

Has any one been experiencing this issue lately? Once a few years or once a year seems "normal", but that many times in the last years seems ludicrous! Either the fault is mine for using weak or trashy passwords, or it is iCloud's fault.

Any comments or suggestions?


r/iCloud 4h ago

iCloud Photos Need access to iphone taken by parents

1 Upvotes

Hi so I (17F) recently have had my iPhone taken by my parents. This iPhone shares the same iCloud as my iPad which I’m currently using however, my iPhone doesn’t come up on FindMy. I want to at least be able to know where my phone is or be able to vicariously access certain apps I’ve got on my iPhone such as Snapchat, passwords and photos. Any help or info would be greatly appreciated!


r/iCloud 13h ago

Support The PlayStation password reset mail doesn’t arrive

2 Upvotes

My iCloud mail receives other emails but the one to reset the PlayStation password doesn’t arrive why?


r/iCloud 15h ago

Support How to login iCloud on pc without passkey windows 11

0 Upvotes

Whenever, I try to login on windows pc it says, (Insert your security key into usb port).
Is there any way to login with password. I just want to setup (find my) on pc.


r/iCloud 17h ago

General iCloud on Windows 11 experiences

1 Upvotes

Looking for experiences of iCloud on Windows 11. I have a family member who is basically completely in the Apple ecosystem (iPhone, iPad and Apple Watch) except for her desktop PC which she uses to game on. We are trying to decided on a cloud storage provider to consolidate all her files and photos. Even though it's not the cheapest, I thought her sharing the 2TB plan with her family made the most sense and then just installing iCloud on her Windows desktop, but I've read some less than ideal things about specifically the Windows client.

Other options are OneDrive and Google Drive and installing those apps on all her Apple devices plus setting up photo uploads, but curious what other people's findings are.


r/iCloud 23h ago

iCloud Photos iCloud+ Family changing regions

3 Upvotes

My girlfriend and I share an iCloud subscription in country A. We both have many photos on there that we don’t want to lose, but we recently moved to country B. Our funds in country A are nearly depleted, so would like to switch over App Store region to country B. My understanding is that we have to cancel the iCloud subscription in country A, wait for it to expire, and then change region? And while we are on the free tier inbetween subscriptions, our photos are not deleted but will be accessible once we subscribe again in country B.

Just wanted to double check if my understanding is correct for anyone that’s gone through this process before, thank you !!


r/iCloud 22h ago

Support Please help. WhatsApp chat data restore.

2 Upvotes

I deleted WhatsApp and reinstalled but by mistake i clicked on skip restore from icloud. I realised my mistake and uninstalled and reinstalled WhatsApp. Now it's showing no backup found. Icloud storage shows 20gb of WhatsApp backup but unable to restore. Is there any way to restore WhatsApp chat data via icloud backup?


r/iCloud 1d ago

Support 503 error when trying to reset password.

2 Upvotes

I need to reset my password to access my icloud, however when I try on the 2 different windows PCs in my home and on my samsung browser I always get the 503 bad gateway error. I check if there was any issues with apples servers on their website but there doesn't seem to be.

The annoying thing is when I try to contact support they ask for a serial number for a device, but I no longer own any apple devices and just need to get back into my account.

Any help is much appreciated, I've been so upset I might loose my precious memories :(


r/iCloud 1d ago

iCloud Mail Can’t purchase iCloud+ on Windows — iTunes error

3 Upvotes

Guys, I basically don’t have an iPhone right now, and my credit card changed, so my iCloud subscription was canceled.

Unfortunately, I have an iCloud email address that I use for a lot of things, and my iCloud storage is full, so it’s not receiving any emails in my inbox.

I’m trying to purchase a new plan through iCloud for Windows. It opens iTunes, but then iTunes gives me this error: “There was a temporary problem completing your request. The requested resource could not be found. Please try again later.”

So I’m basically stuck in this loop. Is there anything I can do?


r/iCloud 1d ago

Support InDesign Links Keep Breaking When Shared Between Team Members Using iCloud Drive

2 Upvotes

Hey everyone, I'm running into a frustrating issue with InDesign where linked images keep breaking whenever my teammate and I open the same file. Looking for advice on the best workflow fix.

The Setup

We're working on a project and sharing InDesign files through iCloud Drive. The file structure looks like this:

JOHN WILLIAM WATERHOUSE/
├── john william waterhouse.indd
├── john william waterhouse 2.indd
└── Links/
    └── a mermaid-300dpi.jpg

The Problem

When I (Anders) open the file, the linked images are pointing to:

/Users/anders/Desktop/ICLOUD 2/iCloudDrive/POSTERSHOPEN/PICK-A-POSTER/KATEGORIER/KONSTNÄRER/JOHN WILLIAM WATERHOUSE/Links/a mermaid-300dpi.jpg

When my teammate Malin opens the same file, InDesign automatically re-links to her path:

/Users/anna/Library/Mobile Documents/com~apple~CloudDocs/POSTERSHOPEN/PICK-A-POSTER/KATEGORIER/KONSTNÄRER/JOHN WILLIAM WATERHOUSE/Links/a mermaid-300dpi.jpg

So every time I open it after her (or vice versa), the links break and I have to relink all the images. Why does this happen, and can it be solved somehow? I should mention that I use a PC and my colleague is on a Mac. Does that have anything to do with it? But even if it does, maybe there's still a fix?


r/iCloud 1d ago

iCloud Mail icloud verification failed

2 Upvotes

I’m having a problem signing into my existing Apple Account while setting up a new iPhone 16. My Apple Account is already working normally on my iPad and I know the password is correct I started setting up the new iPhone using Quick Start with my iPad. The iPad successfully recognized the new iPhone and eventually showed “Enjoy your new iPhone” so the account transfer/Quick Start connection seemed to work.

However, when I reach the Transfer Your Apps & Data stage and try to continue with my Apple Account, the iPhone gets stuck on the loading screen and eventually shows:

“Verification Failed, Your identity couldn’t be verified. Check your network connection and try again"

I initially thought it was my Wi-Fi because the first time I tried, it said my network was too slow. I tried again using a different Wi-Fi network with a very strong signal but I still got the same verification error, I also tried restarting the iPhone multiple times I tried the Forgot Password option, but when I entered the phone number associated with my Apple Account, it said that “This Apple Account is not supported"

The Apple Account still works normally on my iPad. I do not want to transfer all of my iPad's apps and data to the iPhone I want to set up the iPhone as a new device while signing into the same Apple Account.

Why is Apple Account verification failing during the initial setup even though the account works on my iPad and the password is correct? Is there a way to skip Apple Account verification during setup and sign in later or could this be an activation/server issue?also my last icloud back up was on august 14 could this be a reason too?


r/iCloud 2d ago

General Is iCloud Down?

3 Upvotes

Accessing the web iCloud from AU.

Says:

503 Service Temporarily Unavailable

iCloud encountered an error while trying to connect to the server.

The System Status page is green though.


r/iCloud 1d ago

General How can I sync iCloud/Apple Calendar to Google Calendar under “My calendars” (preferably free & bidirectional)?

0 Upvotes

Hi everyone,

I’m trying to find a reliable way to sync my iCloud/Apple Calendars with Google Calendar, but there’s one specific requirement that seems to make this more complicated than it should be.

What I want

Ideally, I’d like a bidirectional sync:

iCloud/Apple Calendar ↔ Google Calendar

So that:

- Events created or modified in Apple Calendar appear in Google Calendar.
- Events created or modified in Google Calendar appear back in Apple Calendar.
- Ideally, recurring events, reminders, edits and deletions are synced as well.
- Most importantly, the synced calendar should appear under “My calendars” in Google Calendar, not under “Other calendars.”

Why “My calendars” is important

I’ve already tried adding my iCloud calendars to Google Calendar using the iCal subscription URL.

That works for viewing the calendar, but Google puts it under “Other calendars.”

This isn’t sufficient for my use case because I have several third-party apps that connect to my Google Calendar account and can access calendars under “My calendars,” but they don’t properly access or use calendars that are only subscribed to under “Other calendars.”

My goal is therefore essentially:

Apple/iCloud Calendar → Google calendar under “My calendars” → third-party apps access the Google calendar

My priorities

I’d rank the possible solutions like this:

  1. Free + bidirectional → ideal
  2. Small one-time payment + bidirectional → also fine
  3. Free + one-way Apple/iCloud → Google → perfectly acceptable
  4. Small payment + one-way Apple/iCloud → Google → also acceptable

For the one-way option, I specifically need:

iCloud → Google Calendar → “My calendars”

-> not an iCal subscription under “Other calendars.”

I don’t mind using a third-party app or service, as long as it is reasonably simple to set up. I’m not looking for a complicated GitHub/Google Apps Script/Docker solution unless that’s genuinely the only good free option.

Has anyone solved this particular problem?

I’d especially appreciate recommendations from people who are actually using the solution, and I’d like to know whether the resulting calendar really appears under Google Calendar → My calendars rather than “Other calendars.”

Thanks!


r/iCloud 1d ago

Tools Is iCloud down? Bookmark this official status page

1 Upvotes

Apple official System Status page

System status for 78 different Apple services.


r/iCloud 2d ago

Support why cant i backup to icloud?

0 Upvotes

my phone is very full. so full it will not allow me to take screenshots to show. and its at a point where it will not allow me to delete items, when i go to delete photos and apps they are just back on my phone next time i open my device. When i go into settings it says my next backup will be \~156gb so i bought the 2TB icloud storage plan, but o i try to back it up it says that there was an error or that i have insufficient storage. Im wondering if its not working because the 2TB is a shared family plan that I am not the main owner of? Or is there some other reason? is it something i can fix myself or should i contact support?


r/iCloud 3d ago

iCloud Photos Corrupted icloud photos. How can i reset it and re-upload everything from a backup?

9 Upvotes

I have a 10-year-old iCloud Photos library with ~35,000 photos and 1,500 videos, synced across my Mac and iPhone.

A few days ago, my iPhone got stuck on “Syncing 1 item”. Everything looked normal in macOS Photos and on iCloud.com, so I initially assumed it was just an iPhone sync issue.

Before troubleshooting, I made sure my Mac had downloaded all originals, then closed Photos and made a backup of the entire 185 GB `.photoslibrary`.

I then turned off iCloud Photos on the iPhone and manually deleted the remaining ~2,000 items that hadn't been removed automatically, including the albums and folders.

When I re-enabled iCloud Photos, the photos and videos synced back as expected, but the entire album/folder structure was gone, with only about 10 random albums remaining.

Then I checked iCloud.com and discovered that the album/folder structure had been wiped there too. The damage also propagated to my Mac's Photos library.

Fortunately, I now have an offline backup of the original Photos library with all photos, videos, albums and folders intact.

My question is: Is there a way to completely reset iCloud Photos and force it to rebuild/re-upload everything from this backed-up `.photoslibrary`?

I was considering deleting everything from iCloud Photos on the web and then re-enabling iCloud Photos on this healthy local library. However, I'm afraid iCloud will treat the deletion as a change that needs to be synced and delete everything from my local library as well, instead of treating the local library as the source and uploading its contents, including the album/folder structure, back to iCloud.

I really want to avoid manually recreating hundreds of albums and folders if at all possible.


r/iCloud 2d ago

Support Unable to Add Funds to My Apple Account — Error Message Appears

3 Upvotes

Hello All,

I am trying to add money to my Apple Account balance through my iPhone, but I receive the error as: AccountStackMutation.FamilyPaymentSharing.NonFamily:

Details:

  • Device: Tried through macOS as well as iOS
  • Payment method: Credit Card/ Debit card

r/iCloud 2d ago

Support Can you unmerge iCloud account contents?

3 Upvotes

I’m logged into my friend’s iPad so she can change my location (TLDR strict parents I’m 25 and i have a bf sue me)

Anyways, I realized our accounts got merged- how do I separate them?


r/iCloud 2d ago

iCloud Photos Shared Photos Library?

2 Upvotes

Hello!
Not new to Apple/iPhone but new to iCloud. I’ve historically never utilized iCloud but am considering paying for storage in order to backup my entire iPhone photo library. Before I do so though I need help understanding shared libraries…

My mom has 90k+ photos on her iCloud that she has shared with me. I know she is the one paying for the storage and I just have a “view” to them. However on iCloud Photos these 90k photos all just show up under “Library.” No differentiator that it’s someone else library. If I were to turn on photo uploads from my iPhone (aka my personal library), will that population of photos go into this exact same “Library” folder? Basically I’m afraid of my library co-existing in the exact same folder as my mom’s shared library. Will there be anyway to distinguish/navigate between the two?


r/iCloud 2d ago

iCloud Mail Can the primary owner of a cellular service account have access to my iCloud and information just for a device (monthly payments) gifted to me?

2 Upvotes

Forgive me, I am only a tech savvy when it comes to video games, nothing more. So I had a friend gift me an iPad for work in return, blah blah. He had taken a phone off of his plan and put the iPad on his network instead. It is on his cellular service . Somewhere in the settings it says something along the lines of, “Carrier: service Carrier name). “ I have a completely different plan on my own for my cell phone. I had signed into iCloud on my iPad and had to turn off the messaging setting. Anywho, we had since got into a confrontation. After disagreement, he had left me with the iPad. He is paying monthly until it is paid off. So on to my concern. He is acting retaliatory and was told that if my iCloud and WiFi was on, that he would be able to access some of not all of my iCloud and passwords. I factory reset and deleted eSIM from the iPad so it is back to its original hello. To sign in it wants an apple account. So my questions:
If I make one through “create a free apple account”, will it be completely separate from my original account? I use the iPad for procreate, for my job only. I’d rather it be separate from my account anyway.
If not, how can I make a completely new and separate account?
And does he technically own it still? Or have access to my information?
And lastly, if I must use my own (or the fact he is technically paying and the owner of said plan, how can I be sure he has no access or insight to any of my information or iCloud?

P.s. Additional question, yet not my prioritized concern; can he technically just claim this his? I assume anything in regards to this question would be a civil case matter. Thank you in advance for any information.


r/iCloud 3d ago

iCloud Photos Keeping of low resolution photo’s

2 Upvotes

Hi, this is a really random/maybe impossible question but I’m still gonna ask it:
I found my old iPhone 6 which has some old photo memories on “Icloud”, so on there there are many low resolution photo’s (which I have unfortunately deleted when I got a new phone because of low storage) which, even though they are low resolution I would love to keep them as a memory. The problem is that when I would connect the iphone 6 to wifi to send anything to my newer phone, everything will be updated and gone, because that’s how Icloud works I guess.
Is there like any way to keep the low resolution photo’s, or to make my Iphone 6 not update Icloud when I connect to wifi😭


r/iCloud 3d ago

Support Why is my backup so big (5gb to 46gb overnight) when there are no big apps

2 Upvotes

Usually it’s 5-6gb. Suddenly it’s jumped up to 46gb.

Anyone know where it came from or how I can check?

iPhone 13 on beta.

https://ibb.co/BHQm8qft