r/mac • u/socialbatterydying • 20h ago

My Mac Help pls

Post image

When i opened my macbook, it goes to this. And i dont know what to do. Can you please help me? Thank you

4 Upvotes

63% Upvoted

14 comments sorted by

4

u/Normal_Ring_7731 20h ago

What were you trying to do?

2

u/HairAgreeable613 16h ago

looks like they just opened it up normally and got stuck on that screen

1

u/socialbatterydying 20h ago

Hello, i opened my laptop and this suddenly popped up.

3

u/Electrical_West_5381 20h ago

opened as in physically? Or woke from sleep? Or turned on with the touchID key? You get to this screen if you long press the touchID while booting the Mac. Maybe the key is stuck. Has there been liquid nearby?

1

u/socialbatterydying 20h ago

yes, i opened physically. I remember, it got a little wet from drizzle before like months ago.

3

u/Electrical_West_5381 20h ago

do a hard shutdown to turn it off. Then see if it boots back to this, or the normal login screen.

1

u/Logboy2000 11h ago

Try Restarting it.

If it comes back to this screen:

MacOS is corrupted in some form and you have to Reinstall, which would lose all data on the device.

If it goes back to the normal login screen:

MacOS is fine, you just entered the Recovery menu by accident

2

u/zero_droid 4h ago

Try use DiskUtility first aid to try fix disk corruption. If First Aid cannot repair format the drive and reinstall the system. ; l

0

u/Slow_Republic3012 18h ago

You physically opened your mac like opening the case for cleaning and stuff? Or it just appeared when you booted up your mac?

0

u/ActiveNews 18h ago

Any progress? If not, are you able to go to the Apple Store or have a authorized technician look at it in person?

-1

u/TheBoringBoi 20h ago

Did it work before? If yes go to Time Machine and Look for any Backups. If there are any, use the latest one. If no that means it has no OS, so you‘ll have to reinstall MacOS Tahoe. Did you hold or press any Buttons while booting? If no your options Butten could be stuck (it’s the Button that lets you get into that Menu)

0

u/socialbatterydying 20h ago

It only showed this and nothing else

-3

u/BreakSalt8256 20h ago

never seen that before looks like the BIOS of a mac

0

u/socialbatterydying 20h ago

i went to a technician here, and he said to open coz it might be a hardware issue? but i refused because im scared they didnt even diagnose it or asked questions why it came up to that.