r/partscounter • u/HangInTherePanda • 1d ago

CDK Error Help

"No updates allowed until service removes MCD(s)."

Anyone seen this before? What is a MCD and how do you remove it?

Thanks!

6 Upvotes

100% Upvoted

10 comments sorted by

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5

u/murph1513 1d ago

Usually a $ deposit taken by service from a customer or ticket needs to be opened back up

3

u/HangInTherePanda 1d ago

That makes sense...thank you!

3

u/CarpForceOne 1d ago

Multiple Charge Distribution?

PFC , type DCD (display splits, deductibles)

Then either ZSP/ZDE to delete, and pick which line.

2

u/HangInTherePanda 1d ago

Amazing..thank you!

3

u/Ok-League-7923 1d ago

MCD is the deductible. Only way to edit a part is if the deductible is removed and put back on by the advisor

If I remember correctly the Advisor goes into DCD (display charges), and ZDE (zap deductible).

2

u/HangInTherePanda 1d ago

This is perfect. Thank you so much!!

5

u/Ok-League-7923 1d ago

Found my old cheatsheet…

2

u/HangInTherePanda 1d ago

Omg..this is sooo helpful! Thank you!!!

1

u/Certain-Scientist964 23h ago

If it's a "Multiple Charge Distribution," you'd want to audit the ticket to see where the charges are coming from before deleting them.