r/pcmasterrace 1d ago

Hardware PSU fails dramatically

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u/0x446f6b3832 1d ago

"Unable to replicate the problem. PSU tested fine. RMA denied. Returned to customer."

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u/nitid_name 22h ago edited 22h ago

Many many years ago, I got a call to fix a computer that wouldn't boot. I go into the bios, see it doesn't recognize the hard drive. I was prepared for an HDD failure, so I replaced it with one with a fresh image, and go to boot, and nope, failure. Maybe my drive was bad? I put my second one in, and when I go to boot it, there are sparks. I tell my boss the PSU has issues and it fried a couple hard drives.

He tells me that's not a thing, drives 30 minutes to the site with a fresh hard drive, and gives me this "now check this out" smirk as he turns it on and the magic smoke escapes a fourth hdd.

When I went to RMA the PSU, it of course got rejected. I elevated to a manager, and told him it had fried too many drives already. After some back and forth, he agrees to "run some tests."

So anyway, I'm pretty sure that PSU got at least 5 HDDs, and maybe a voltmeter? I did eventually get it RMA'd.

37

u/teknorath 13700k | 4080 | Arch btw 20h ago

Was it a modular power supply? Recently fried an SSD by just grabbing a SATA power cable out of my box-o-shit-cables and plugging it in, turns out different manufacturers use different pinouts on the PSU side, even though they have the same keying...

6

u/Techwolf_Lupindo 18h ago

This is why one allays double check the GPU and CPU plugs. They can plug into each one, but are pinout backwards, creating a dead short.

6

u/Haheyjose 17h ago

They shouldn't be able to plug into each other. They're keyed differently, unless, its like a super SUPER cheap Chinese PSU. They're both 8 pin (or 6+2) but they shouldn't be interchangeable.

3

u/nitid_name 18h ago

This was like 20 years ago and a cheap workstation for a company that was replacing Wyse terminals with XP desktops running an emulator. Modular power supplies were not really common yet.