I'm in the process of doing an RMA for my G.Skill DDR4 RAM. I initially tried to do an RMA previously back in 2024, however, my plans for that got cancelled since I am basically broke from all the sudden expenses following a recent childbirth and frequent trips to the hospital. And I did not pursue it because the RAM itself is still working, it's just a busted LED. Also, it does take a lot of reinserts to get it to work, but once it's set, it's not giving me any further issues so I no longer pursued it.
During the weekend, I noticed my games kept crashing, then my OS randomly crashes. I have done a reinsert RAM a few times and it normally works, aa long as I thoroughly clean the system. but this time, the stick with the busted LED would not work anymore.
There was a post here earlier that his RMA with Gskill was successful. however, seems I'm having a bit more difficulty given I chose Fedex over DHL since I set up a Fedex account back in 2024 only to not go through with the RMA process... however, whatever discounts I had with the first year is probably gone. However, the rate is P1.9k for economy shipping. I wanted to use credit card because I am low on cash, probably they could do it a bit cheaper than the other redditor's LBC/DHL rates of ₱2.5k but it looks like that might have been a steal if he wasn't required to do all the paperwork.
I also lost the original packaging. Contacted RMA support and they're ok with not having the original box.
I also had difficulties looking for the Fedex station at Pascor Drive. I found an authorized service center, though she notified me that there is some additional paperwork required by customs for a certificate of identification since this is for a repair/return, though I have submitted the package and filled the long list of requirements, however, since this is only for my personal computer, I don't think I should put my employer as my "company". I have one last thing in the morning and I have to find someone to have the affidavit given to me notarized. I need to find someone cheap enough as I am not exactly in a good financial situation and not fleece me just because this looks business-y.
Is there an easier and cheaper way than this? If I do RMA, I'd usually go to Gilmore myself and drop by their depot. Only this time, Taiwan's just too far away. It's probably too late for me but maybe my experience can help someone else take lessons from me.
Also, since I bought it as a kit, I have to return both, even if my other stick is working. I'm completely out of a computer until I get it back. I am also afraid how much Fedex will charge me and I'd probably stay away from creating my own account and just sign up on the spot.
