r/retailhell 16h ago

Seeking Advice Hotel edition*

Basically, I worked at the Ritz for a few years and I now work for a different property. Yesterday was my first day and during the interviews all of the managers told me that none of the other front desk have previous hotel experience (big red flag to me...) -

1st day was yesterday and management introduced me to a few front desk and mentioned my prior experience and omg the dirty looks and side comments were bold but I kept the peace.

2nd day - today and I met a new coworker and my goodness she is such a tense individual. She can't handle working under pressure and she is mouthy. She was suppose to train me. She showed me two very vague things.

My secret is that I've worked with this system before so I know my way around- I just needed a refresher.

I'm asking for advice on how to not rub people the wrong way due to my background. If anyone cares - I left the Ritz for a different state and in this state the job market sucks - so I had to just pick a place to work.

As of right now I am the ONLY person with hotel experience and the way the coworkers speak to the guests are crazy and insensitive smh.

The job doesn't seem hard but it's just I didnt want to be introduced as the one who worked at the Ritz!

Idk maybe I'm overthinking...

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u/comprehensivechick 12h ago

well if you came from the Ritz you probably have much higher standards than where ever you are now and they might be jealous that you have that experience. just carry those standards through with your work and don't let it be about where you came from let it be about the quality of your work. (I know that's kinda contradictory but hopefully you understand what I mean lol).