Hey everyone,
I'm having a really frustrating issue with the app and I'm hoping someone here can help me out or give me a clue about what the hell is going on.
I can't use the "Lock-On" feature at all. Whenever I try to access it, it takes me to a weird section called "Boxes" ("Cajas" in my Spanish version) where there is a floating golden box and a message that says: "A new box will be available soon" ("Pronto habrá una nueva caja disponible"). It looks like they might be updating the feature to some sort of box system, but it's completely non-functional for me right now.
The main problem is that I'm currently trying to complete the weekly event "Rebels Revisited - Episode 15" and I'm stuck on Tier 4/6 because it requires me to "Lock-on twice". Since I can't access the feature, I'm completely unable to finish the event missions.
The weirdest part is that my dad plays on his phone and his "Lock-On" feature works perfectly fine, so he managed to finish the event without any issues.
I have already tried completely uninstalling the app from my phone and reinstalling it from scratch, but the bug persists.
I've attached a short video (about 30 secs) to this post so you can see exactly what I'm talking about.
Has anyone else experienced this? Any ideas on how to fix it? Thanks in advance!