r/techsupport • u/HoneyToastIroha • 17h ago
Open | Software What is this bug?
For context I was about to watch my friends stream in discord i click his screen then suddenly my 2nd monitor,where my discord is open, kinda freezes a bit like it was about to completely hang and lags hard , i cant cross my mouse to the other monitor , i can still interact like with taskbar and windows button on my keyboard and my mouse pointer became like the I beam pointer split in half then completely apart
This is rhe second time this happend and in both instances this happened after I interacted with discord
Do any of you here have experienced something similar or know what happened?
I really would appreciate it if any of you could give me some insights about this as im a bit parsnoie sbout this
Thank you
1
u/Responsible_Bike4968 17h ago
I honestly wouldn't jump to malware from this.
The cursor splitting/artifacting plus Discord becoming almost unresponsive right when you open a stream sounds much more like the graphics/display stack freaking out than somebody controlling your PC.
Discord actually recommends disabling Hardware Acceleration when streaming causes lag/video issues, so I'd try that first. There are two relevant settings depending on your Discord version: the general Hardware Acceleration option under Advanced, and the video/streaming one under Voice & Video.
I'd also update your GPU driver, or roll it back if this started after a recent driver update.
If it happens again, try pressing Win + Ctrl + Shift + B. Windows uses that shortcut to reset the graphics driver. The screens may flicker for a second. If that immediately fixes the weird cursor/display behavior, that's a pretty strong clue you're dealing with a GPU/driver/rendering issue.
I don't think a memory leak is impossible, but if this has only happened twice months apart and both times right as you interacted with a Discord stream, it wouldn't be my first guess.
If you're still worried, check Task Manager and Reliability Monitor after it happens. But based on what you described, I don't see anything here that specifically points to malware.
1
u/HoneyToastIroha 16h ago
Sorry i just get paranoid and scared about these kinds of thing that i just wanted to confirm it with other people to have some peace of mind and know what actually is happening, as this pc is kinda expensive and i saved up just to buy it before getting fired lol so its really important to me
I mean yeah my av (Kaspersky) didnt alert me about anything and there really nothing usnusal happening
Anyway thanks really, i appreciate you guys taking your time to reply in this parsnoid episode of mine and ill keep your advice in mind
1
u/simagus 17h ago
I had to uninstall Discord and just use it in a browser as it had a really bad memory leak that turned the entire PC to near freezing levels after a couple of hours. Your problem might not be due to a memory leak, but it would be my first guess for sure.
Check Task Manager and view which processes are using most RAM or just try running Discord in a browser.