r/techsupport 18h ago

Open | BSOD PC started crashing repeatedly after installing a new NVMe SSD — BSOD 0xA / IRQL_NOT_LESS_OR_EQUAL

I'm trying to figure out what could be causing repeated crashes on a PC after installing a new NVMe SSD.

Hardware:

  • CPU: Ryzen 7 5700X3D
  • GPU: NVIDIA GeForce RTX 4060 Ti
  • Motherboard: GIGABYTE B550M AORUS ELITE
  • New SSD: Kingston NV3 2TB
  • Windows 11 x64

The problems started after installing the NV3. To install it, I had to remove and reinstall the GPU. The installation itself was straightforward and the PC initially booted normally.

After that, however, Windows started behaving inconsistently:

  • At one point Windows went into Automatic Repair.
  • chkdsk found and repaired filesystem errors.
  • sfc /scannow reported no integrity violations.
  • Windows subsequently booted normally.
  • Later, while copying files from an external drive, the PC froze/crashed and restarted again.
  • On one boot, there was a brief graphical artifact on the AORUS logo screen (a distorted multicolored horizontal strip).
  • The PC subsequently booted normally again.
  • There have now been multiple unexpected shutdowns/freezes.

I have a minidump from one of the crashes.

WinDbg !analyze -v reports:

IRQL_NOT_LESS_OR_EQUAL (a)

Arg1: ffffb90405527c80
Arg2: 0000000000000002
Arg3: 0000000000000000
Arg4: fffff80484ab48f0

Relevant output:

FAILURE_BUCKET_ID: AV_nt!SwapContext

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

PROCESS_NAME: NVIDIA Overlay

The NVIDIA driver currently installed is version 32.0.15.9571 (February 27, 2026).

The dump also contains:

BLACKBOXNTFS: 1
BLACKBOXPNP: 1

!blackboxpnp reports:

PnpProblemCode: 24

The Windows Event Log also shows:

  • Kernel-Power 41 with BugcheckCode 10
  • volmgr 46 — failed to initialize crash dump
  • volmgr 162
  • EventLog 6008 — unexpected shutdown

There are also recurring DistributedCOM 10010 and TPM-WMI 1040 errors, although I'm not sure whether they're relevant.

My main question: does this look more like a driver/software problem, an NVMe/PCIe issue, RAM instability, GPU/PCIe seating issue, or something else?

I'd especially appreciate any clues from the minidump that could narrow down the cause. I can provide additional WinDbg output if needed.

https://www.mediafire.com/file/82usa8sqtvz1ani/082726-7156-01.zip/file

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u/AutoModerator 18h ago

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u/AutoModerator 18h ago

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.

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u/Bjoolzern 18h ago

Provide the dump files as instructed by the bot.