r/xcloud 1d ago

Tech Support Controller is moving my cursor

I’m on the Xbox cloud gaming website on edge, I have better xcloud installed. I’m on edge, tried it on chrome and didn’t work, both said I had no controller connected. But in the Xbox app it works fine. It was working fine yesterday and I didn’t change a thing so I’m quite confused on what’s chasing this to and how to fix it. Restarted my laptop and also closed steam through task manager.

5 Upvotes

16 comments sorted by

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2

u/Wendals87 20h ago

Had the same issue today as well. Could be a better xcloud update 

1

u/Euphoric-Mine6177 15h ago

See my comment ty

2

u/SnooMarzipans4816 15h ago

Same here, except I don’t use Better xCloud - just play through chrome and since yesterday can’t get my wired controller to work as a controller - but it moves the cursor like a mouse. I tried a different controller and same problem. I can use it through the Xbox app and remote play, but I’ve gotten used to not having to turn on the actual Xbox!

1

u/Euphoric-Mine6177 14h ago

Glad to help you. The browser has clarity boost while the app does not. Otherwise i wouldnt of cared. Lol

2

u/CoolNerdDude Verified Microsoft Employee 10h ago

u/SNMBrandy - thank you for reporting this issue! I'm looking into bringing back our previous (better) behavior.

u/Euphoric-Mine6177 - thank you for identifying a workaround!

1

u/Euphoric-Mine6177 10h ago

You are welcome CoolNerdDude. Take care

2

u/Puzzleheaded_Ear4444 9h ago

I thought my controller was broken or something apparently u need to open xbox game bar click setting and then turn off cursor mode

1

u/Euphoric-Mine6177 15h ago

Here is the solution. Open Edge. On your keyboard press the Windows Key and G at the same time.  An xbox menu pops up. Click on the settings icon and press input. You want to turn off the option under “gamepad cursor”. Your welcome! I also updated my controller on the pc earlier so idk if that helped. 

2

u/SnooMarzipans4816 14h ago

Thank you so much!!!

1

u/Euphoric-Mine6177 14h ago

Your welcome. I have no idea why Microsoft turned it on by default. 

2

u/SNMBrandy 7h ago

Thanks a lot!

2

u/Ok-Sundae1449 5h ago

thank you!!! you're the goat

1

u/Euphoric-Mine6177 5h ago

Ty brother 

1

u/Ok-Sundae1449 5h ago

Same issue here, glad im not alone