I was suspended for 4 days for my SteamID, which I have had for years, but somehow breached EA's content Policy; "Lil' Veiny P x", I accepted this was a bit crude so I changed my SteamID to something completely bland.
I was suspended again for 10 days the same "Persona Name" even though I had changed the steam ID. It looks like EA are using AI as their customer service team and their software is quite slow to catch up. Probably will be a permanent ban soon seeing as even the appeal did not make a difference.
Been here since BF2, I wish you all the best.
Ya'll be careful out there, it looks like this is happening to a lot of people right now.