r/ClubPilates • u/DirectorLanky8732 • 1d ago
Vent Club Pilates Rant
So at our Club Pilates AC has been out which has now lasted for 10 days. While I appreciate that fans and water have been provided, the hot and humid conditions make it impossible for me to work out comfortably. As a loyal member for over 5 years, I pay a significant amount for these facilities, yet I have only been able to attend once since the AC broke.
I understand that the existing system cannot be fixed and a new HVAC system is required. However, following the recent acquisition of the studio, this situation raises concerns about how the club will be managed moving forward.
Given that I am unable to use the facilities I am paying for, is it unreasonable for me to request either a penalty-free cancellation of my contract or a prorated refund for the current month.
Am the one that is being unreasonable?