r/Control4 • u/DLite74 • 7d ago

Chime Doorbell Issues

Since August 21, I've been seeing daily or more than daily spontaneous reboots on my Chime, along with delayed outgoing calls when the button is pressed. C4 pushed new firmware out on August 9th, so maybe I can rule out a firmware issue. I'm thinking of asking my dealer for an RMA, but also wondering if anyone else is seeing this behavior recently? I have the PoE Chime.

Thanks

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2

u/DeadHeadLibertarian 7d ago

Have your dealer come check it out.

2

u/ADirtyScrub 7d ago

I'd see about an RMA sooner rather than later. The Chime PoE is currently EoS and has become a legacy product and there is no replacement. I've heard reports that there's not even any stock available for replacements but that's not been confirmed.

2

u/Haggian 6d ago

There is a new model coming it was announced in an email blast.

1

u/Disastrous-Row6804 6d ago

Can you share any details about the new model?

2

u/Haggian 6d ago

There are no details yet other than one is coming. I am guessing more to be revealed at CEDIA next month.

1

u/ADirtyScrub 6d ago

Huh I missed the email. I was positive they'd announce a new model at CEDIA when I saw the original was EoL.

1

u/Haggian 6d ago

New Control4 Chime I found the image of it.

1

u/ADirtyScrub 6d ago

Looks okay. Looks like they kept the same button. I hope they fixed the issue with it sticking.

1

u/DLite74 6d ago

Ugh, looks like I am getting bitten by this. Dealer is unsure if he can source a replacement unit, and as you noted, there are none for sale. Maybe I'll be lucky enough to source a lightly used one.

1

u/ADirtyScrub 6d ago

That or wait until the new model is announced later this year at CEDIA. Lots of dealers have stock I'm sure he could source a new one from.