r/CryptoHelp • u/Sir_Glancelot • 9d ago
❓Need Advice 🙏 Transactions blocked by treasury?
Hi guys, a few weeks ago my son needed some money so I withdrew some AVAX from my HTX wallet to his Coinbase wallet. I've done this before without issue but this time he told me it hadn't arrived.
My HTX transaction was showing as successful. We waited a couple of days and it still hadn't gone through to him. I then tried sending the same amount from my HTX wallet to my own coinbase wallet but the same thing happened. Showing the transaction as successful but not showing in my coinbase wallet.
I contacted Coinbase support but they weren't very helpful. I eventually managed to convince them to escalate the issue and they got back to me saying that the transaction had been blocked by the US treasury and I needed to complete some licence application with the treasury to get the funds unblocked.
I asked why would this even apply to me since I am a UK citizen, but they just said that it was because coinbase is a US company.
I verified my ID with the US treasury and tried filling in the licencing form but I can't complete it because it is asking me to select a sanctions program code, but I don't know which code to use and none of the codes on the list seem to apply to me. The options are things like arms dealing, people trafficking, drug dealing, terrorism etc.
I then contacted the US treasury via the licencing hotline form but they got back to me saying that they don't see why my situation would apply to their sanctioning. So I then contacted Coinbase again but they keep doubling down saying that the treasury has blocked it, and they can't tell me which sanction code I need to use because of their policy or something.
I feel completely stuck at this point. I don't know how to resolve this. It feels like my money has been stolen by coinbase and there's nothing I can do about it.
Has anyone else been in this situation before and if so how did you resolve it?