r/MaliciousCompliance • u/RadioSupply • 22d ago
M I “stole” what I already own, and you followed me to my car? Sure, I’ll come inside with you and explain it all.
Long story long: a corporate thrift store launched branded, reusable bags around the same time they brought in self-checkouts as the predominant point of sale. I bought one on a previous visit, then brought it back to the store to reuse as intended. It got me a mild story to tell.
This is a lighter story on the malice, because I meant very little malice, but the other party would definitely see it that way.
I shopped, then checked out of the self-checkout. Note that the reusable bags were available for purchase right by the self-checkouts. I had to buy a 20c paper bag to accommodate some lightweight purchases, because I had a heavier object meant for my sturdier reusable bag and hadn’t brought any others. When I got to my car, I took a minute to Bluetooth my phone and look at my receipt. Then the front-end clerk knocked on my window.
She accused me of stealing the bag. I showed her my receipt with the 20c paper bag charge on it, thinking she meant that one, but she insisted I’d stolen the reusable one. She then asked me sternly to come inside and talk to her manager.
One thing people ought to know is that almost every corporate retail establishment (in North America, at least,) prohibits employees from chasing orapprehending thieves. And this would have been the pettiest theft in the store, aside from a CD or some small earrings. So I was about to get her in trouble.
I don’t like dunking on minimum wage workers (been there, barely survived,) but she really needed to know just how unsafe her actions could have been if she pulled that on someone else who’s a lot more hot-headed. So I went in with my receipt, purchases, and bags.
I wasn’t going to explain it to her. I wanted her to understand and hear me out properly, not just Karen people out of view of cameras and management. It’s just not safe, end of story, and I stand both feet on that matter.
I waited for the manager (with whom I’m acquainted as a regular shopper) then explained what had happened. I had to ask the employee to stop talking over me and let me finish, as the manager had asked for my story first, and I wanted to finish speaking. The manager had to ask her to stop, too.
I explained straightaway that I’d bought the reusable bag the week before, and of course brought it to reuse on this visit. The manager was like, well, duh, that’s what they’re for. I’m all, right? Great, glad to have that settled, because the employee assumed I’d stolen it and that’s what led to me coming inside to speak with her.
When I’d explained what had happened with the employee, I reminded the manager that her employee had no business following customers out to the car, and I had come in as a small favour to help her learn not to do that again for her own safety. Manager agreed, and we said some chatty goodbyes, in which I included the employee so there were fewer bad vibes.
She wasn’t there for the next few weeks, so I asked my friend (the production manager there at the time) what happened. Apparently she was canned for violating that safety protocol, because she’d been warned about following people and accusing people of theft and tag-swapping when she was supposed to be at the tills.
It’s too bad, but I hope she pivoted into being some sort of plain-clothes LP ghoul, instead. Gotta work with your motivation and skill set.