r/modhelp Mar 08 '20

Tips & Tricks 10 important points of community-building advice for new mods!

569 Upvotes

Consider this post to be both a supplement and sequel to my original post, 10 frequently-asked questions by new mods, answered!

The subject of this post expands on question #10 in the original and is meant to help explain to new moderators what moderation and building a new subreddit up from scratch entails. This is organized into ten points roughly listed in the chronological order of the process of building a new subreddit.

I will also include links to the excellent community resource r/ModGuide as well as the official Reddit Mod help center with each point.


1. Don't use mobile to moderate.

You cannot effectively moderate a subreddit just by using Reddit's mobile app or site. It's just not possible as of March 2020, and most of those tools won't come until much later this year. The vast majority of customization tools are completely absent from the site, and you cannot easily update things like the subreddit CSS (for Old Reddit) or AutoModerator from the mobile site. If you cannot or refuse to use a regular computer for moderating, I do not think moderating a subreddit is for you.

You may use the app to keep an eye on new posts and comments as they come into your subreddit, and remove them or approve them as you see fit, or submit new content to it - the app is good for that. But that should be done after you've already properly set up the basics of your subreddit's design and its aesthetic.

Once your subreddit gets more popular, you should also look into installing the Toolbox extension (r/toolbox), which contains a wealth of tools to help moderators, including bulk actions, macros, removal reasons, user notes, and more. It is almost impossible to find a subreddit of moderate size or larger that doesn't use Toolbox - it is that essential to Reddit moderators.

2. Make your subreddit look good.

Let me use the metaphor of a party: creating a new subreddit and asking people to come join it, is like sending a party invitation out to the people of this site. But if people go to the party location and all they find is a bare, empty room with drab grey walls and a single lightbulb, no one is going to want to stay! Thus customizing your subreddit is like decorating for a party - you want people to feel that the event is on-theme, and it's fun to stay.

So, customize your subreddit (on desktop, of course)! Use all the tools that are available to you. Create an icon and header that match the stated interest of the subreddit, add text telling new members what it is all about, and make it feel unique and special.

3. Seed content! No one wants to post in an empty subreddit.

Let me continue with the metaphor of the party. Let's say this time you've put decorations and streamers up in the formerly empty room and it looks pretty good! But when the people you invited show up, they notice the room is empty - there's no one there at all! You, the host, aren't even there - but you left a simple sign on the door saying "Welcome! Please stay and have fun!" How many people do you think will actually stay?

That's effectively what an empty subreddit, devoid of posts, appears to new subscribers. Very few people want to be the first, or the only person posting in a subreddit, especially if the creator of the subreddit can't even be bothered to participate in their own community. As the creator of a subreddit, you must seed content, and seed content regularly.

Make posts every day / every other day that are relevant to the topic of your subreddit so people know it's an active place and that they feel welcome to post. You can also choose to cross-post relevant content from other subreddits into your own subreddit. In my experience a subreddit usually gets to 300-400 subscribers before you start seeing people other than the mods regularly posting stuff.

4. Set up post / user flairs.

As your subreddit receives more and more posts, it may be useful at some point to create post flairs, which are essentially categories for posts. For example, if your subreddit is about a game, you could have post flairs which are for "Gameplay", "Fanart", "Bugs", etc. Members can click on the post flairs and instantly see all posts related to that category.

On the other hand, user flairs are more like the little status messages in WhatsApp, Discord, etc. - they're small snippets of information that the user chooses to reflect something of themselves. There are many different ways to use them:

  • Language learning subreddits often use them to indicate languages / skill levels of users.
  • Fan subreddits of media (games/film/TV shows) usually have user flairs of major or popular characters in them.
  • Location subreddits of countries, states, etc. usually use them to indicate where a user is from or represents.
  • Many subreddits for political candidates use user flairs to indicate donor status/amounts.

Think about works best for your community and customize accordingly.

5. Check for related communities.

Run a search for key terms related to your subreddit on the site (https://www.reddit.com/search?q=SEARCH_TERM&sort=relevance&t=all&type=sr) and see what subreddits pop up. If the exact purpose of your subreddit has already been done you may want to consider how your subreddit can differentiate itself, or even give up on the subreddit. There's no shame in the latter; people oftentimes forget to check if a subreddit already exists before creating their own.

If you believe your subreddit is sufficiently differentiated, reach out via modmail to some of the related subreddits and ask them if you can:

  • Share sidebar links (they link to your subreddit, you link to theirs)
  • Make a post in their subreddit advertising your subreddit

Be polite, and don't be offended if the mods of their subreddits do not reply or say "no." The other moderators are under no obligation to grant your request, and quite frankly, if you're openly trying to compete with them for the same subject matter they may see no point in helping you.

6. Promote your subreddit judiciously.

Promote your subreddit, perhaps beginning with my multireddit of promotional communities. If you see relevant posts in other subs, you can also drop a link to your subreddit in the comments. Don't overdo it or spam your subreddit link on unrelated content - that's an easy way to get banned everywhere, as no one likes a spammer.

7. Don't add new moderators unless you have a good reason to.

A common mistake by new moderators is to add more moderators in the mistaken belief that the new random people that were added as mods will help them post in and grow the subreddit.

This almost never works.

Unless the new moderators share the same passion for the project as you do, they have no incentive to help you grow your subreddit. The vast majority of such moderators get added and then promptly forget about the subreddit, especially if you yourself aren't participating in your own subreddit. If the creator of the subreddit doesn't even care about their sub, why should the new mods care?

You likely do not need any additional moderators until your community gets regular traffic in the form of posts and comments, or perhaps you aren't able to be on during a particularly active time zone. At that point, my recommendation is to promote from within - ask active members if they'd like to help out as moderators, rather than going to a place like r/NeedAMod. The members of your subreddit will have more of a vested interest in the success of the community and be more familiar with its "culture" and mores.

8. Keep the subreddit active and curated.

Building a subreddit from the ground up is a marathon, not a sprint. If you have a burst of activity at the beginning and then proceed to neglect your subreddit for months at a time, it will not grow. If you allow spammers to post random stuff on your own subreddit and take weeks to remove them, people will leave because the content they see is not relevant to what they wanted when they joined in the first place. Posting content regularly will also allow your subreddit to regularly surface in people's home feeds, which helps drive visits to it in the first place.

Furthermore, if you're away from Reddit for more than 60 days at a time, and you're the only moderator, your subreddit becomes potentially requestable in r/RedditRequest by someone else who thinks they can do a better job than you at building the community. And if you're never present in your own subreddit, they have a good argument for saying so.

9. Keep it a friendly and fun place.

This should be pretty self-explanatory, for despite Reddit's reputation in the broader media, people really just want to have fun in their favorite subreddits, and generally do not engage in flame wars or vitriolic arguments. What this means is that once your subreddit gets bigger, you should keep an eye out for bad actors who make your subreddit a potentially toxic place.

To use the party metaphor again, you may have a party crasher who is going around the room telling the people having a fun time that they're stupid, ugly, and only an idiot would drink what they're having. At that point, it's your job as the host of the party to either tell them to knock it off or eject them from the event.

Same thing goes for subreddits - whenever possible, try and message a toxic user to ask them to simmer down, but if they continue, ban them, either for a period of time or permanently.

10. Ask members for feedback.

Yes, technically according to Reddit moderators have ultimate power over their subreddit, but good subreddits always have moderators who solicit feedback from members and listen to what they have to say.

You don't necessarily have to implement everything members suggest, particularly if it conflicts with your vision of how the subreddit should be run, but it's worth it to listen. You can create surveys or polls to ask people about proposed policies or rules as well.


Feel free to share tips or ideas in the comments!


r/modhelp Jan 22 '25

Tips & Tricks How to blacklist/ban URLs in your subreddit using AutoMod

36 Upvotes

Hello!

If you're a new moderator like me, you might be wondering how to blacklist or ban specific URLs or websites in your subreddit. The most efficient way to handle this is by using AutoModerator (AutoMod). Once set up, it can automatically remove posts or comments containing blacklisted URLs, and you can easily update this list in the future.

Skip to Step 2 if you already know how to set up AutoMod.

Step 1: Access the AutoMod Configuration Page

  1. Go to your subreddit's main page.
  2. Select Mod Tools (Top right on Desktop)
  3. In the left-hand menu, find and select the Automod option.

Alternatively, you can directly access the AutoMod configuration page by replacing YourSubreddit in the following URL with the name of your subreddit:

https://www.reddit.com/mod/YourSubreddit/wiki/config/automoderator/

Once you're on the AutoMod configuration page, you'll see an option to Create Page. Click it, and you're ready to set up your commands.

Step 2: Create a Command

To blacklist specific URLs or domains, you'll need to add a command to AutoMod. Here's a simple example that will remove any post or comment that contains a URL from the list of blacklisted sites.

Copy and paste the following command into the configuration:

---

type: any
domain+body+title: [x.com,twitter.com,truthsocial.org,truthsocial.com,facebook.com,instagram.com,threads.net]
action: remove
action_reason: "Blacklisted host detected: [{{match}}]"
moderators_exempt: false
set_locked: true
message: |
        Your [{{kind}}]({{permalink}}) in /r/{{subreddit}} was automatically removed because it links to a blacklisted platform.

        If the content you're sharing is important or valuable to the community, please try to provide a direct link to a primary source. 
        If the blacklisted platform is the only source, you can share the content through alternatives like screenshots, unbiased summaries,
        or links to trusted third-party sources.

        Thank you for your cooperation!
---

Step 4: Save and Apply

Once you've added the command, Save your changes, and AutoMod will immediately begin removing posts or comments with the blacklisted URLs.

Quick Explanation of the command:

type: any: This applies the command to both posts and comments.
domain+body+title:[x.com,twitter.com,...]: This is where you list the blacklisted URLs or domains. Feel free to edit this list to suit your needs.
moderators_exempt: false This means the rule applies to everyone, including moderators. Change this to true if you want moderators to be exempt from the rule.
set_locked: true This locks the post or comment, preventing others from interacting with it after it has been removed.
message: This message will be sent to the user whose post/comment was removed. You can also modify it or switch it to a comment using comment: if you want AutoMod to leave a comment instead of sending a direct message. Feel free to adjust the wording to suit your subreddit’s tone.

If you see any areas where I can improve or add more detail, please feel free to contribute or offer feedback. Thank you.


r/modhelp 13h ago

General Approved post shows up as deleted, but logged twice as approved

3 Upvotes

(on desktop, using firefox w/ Ublock plugin)

I've run into this bug twice in the past year: I approve a post, but checking later it shows up that I deleted it. The the post log and mod/subname/log both double entry the time I approve the post, and there's no log entry of me ever deleting the post or the post getting flagged by reddit or users.

When I restore the post the log records an "ignore reports" entry and an "approved" entry, not doubled up.

Other "approved post" entries occasionally show up as double-logged minus the deleting posts part of the bug. As far as I can tell, I'm not seeing this double-up entry on any of the other mods' actions.


r/modhelp 8h ago

Tips & Tricks So after a chase without success, I vibe coded a bot with help of Claude which now catches images which are repeat posts, even ones that are different crops and pixels. Just a reminder that bots can be tailor made. [I work in healthcare]

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0 Upvotes

r/modhelp 18h ago

Tools Reputation Filter: Comments - Available in one sub config but not another.

0 Upvotes

[DESKTOP][WINDOWS][FIREFOX]

I mod a handful of subreddits. I just noticed that for one of them, the option to enable Reputation Filter for comments is not available--using neither sh. nor www . It doesn't even appear.

I am able to configure post filtering but not comments, while in other subreddits I am given both options.

Why might this be happening?

Edit: Just to add, I have posted this in r/modsupport but was told to check here. I found the below post from 2y ago, but it received no replies.

https://www.reddit.com/r/modhelp/comments/1hczwkq/reputation_filter_for_comments/


r/modhelp 21h ago

Answered How can I pin more than 6 posts in community highlights?

0 Upvotes

I normally have lots of events going on and I need to be able to pin more than 6 of them in my community highlights. Is there anyway of getting around this limitation?

Using Desktop browser


r/modhelp 1d ago

Tips & Tricks How do I get my pages set up correctly

0 Upvotes

I don't want the mod information on my post page.

How do I get the rules to be loaded up, even when Ii complete form correctly.

Android phone


r/modhelp 1d ago

Answered Lots of spam comments which at AI generated

4 Upvotes

On desktop, mobile and web - Are others seeing this? I am seeing lots of plausible comments which have a whiff of AI commenting in clusters on posts. It looks like karma farming and has been going on for at least two months.

Having to play whack a mole.


r/modhelp 1d ago

Tools Mod recruitment is not working

0 Upvotes

Desktop

I set up mod recruitment for my sub and turned on the "recruit new mods" toggle in mod tools, but the form is not showing up. Like if I open the link while logged into a different Reddit account the page says "You can’t apply to moderate this community right now." What gives?


r/modhelp 1d ago

Users can I have a 'creep list' page on my wiki? or other tools to deal with this

0 Upvotes

I'm considering setting up a spin-off sub of sorts from one I'm active in, based on community demand. Unfortunately, despite being wholly SFW our hobby is a fairly common kink/fetish and there is a big problem with creepy unsolicited photo requests and sexual comments in DMs following activity in this kind of sub. Because I've been active in this space for a while so have had my fair share of bad experiences, and because word gets around in comment threads, I have a list of accounts I have blocked for this reason.

Is there any rule that wouldn't let me publish this list to the new sub's wiki so that people may pre-emptively prevent these people from seeing their pictures and DMing them? Or any other suggestions on how to manage this, aside from ban whackamole as they make themselves known publically (which would still allow them to see the content, too)

We are mostly women with a fair sized under 18 audience too and I feel like I have a duty of care to warn people when I have concrete evidence of strange behaviour. A lot of these accounts have already been flagged/outed in comment sections in other subs but there's no centralised system for recording them, so they get access to new people joining every day.

TIA!

access to desktop and android reddit


r/modhelp 1d ago

Tools 2 accounts

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0 Upvotes

r/modhelp 1d ago

Engagement one of my mods got kicked from the mod-only chat

6 Upvotes

mobile/desktop, how do i add them back to the chat, theyre still a mod, but for some reason got removed from the chat, i cannot edit them, how do i get them back?

I didnt know what flair to use


r/modhelp 2d ago

General Less than a month later and we are facing the same issue again: Repeated bans on moderation accounts making it impossible to run our community r/Business_China

0 Upvotes

Hi everyone and Reddit admins,

Honestly, we are at our wits' end and really need some human eyes on this.

Ever since May, our mod team has been stuck in an endless loop of automated shadowbans and suspensions. It feels like every time we make a routine post or try to manage our subreddit, an automated filter triggers and locks another account.

We’ve been sending appeals through the official forms every couple of weeks for months now, but we haven't received a single reply or explanation.

It’s getting impossible to run the community like this. We spent years building up trust and legitimate karma on our original accounts, and now they are all practically unusable:

u/Fides_china
u/Milana_china
u/milanakiko

Trying to moderate an active community with brand-new, disposable accounts just doesn't work — new accounts have zero credibility with users and immediately get flagged by the system anyway. It’s genuinely exhausting, and we just want to know what’s going on so we can fix it.

We always aim to follow Reddit’s content policies 100%. Could someone on the admin team please manually check these accounts, let us know what’s triggering the filters, and help us restore our original profiles so we can get back to normal moderation?

Really appreciate any help or guidance with this. Thanks!


r/modhelp 2d ago

Tools Can I See Deleted Posts not on my Subreddit?

0 Upvotes

Hi! Are there 3rd party apps that allow me to see deleted posts of a user that are not on my sub? (user posted on my sub but i was wondering if there’s any way for me to see deleted posts that were never on my sub) - iphone or desktop


r/modhelp 2d ago

Tools False Ban Evasion Flag from one of the fellow mods

0 Upvotes

Android as a moderator are there any features that I can use to lift the ban report from one of the other mods? There was a situation where someone in my sub where I mod was falsefully flagged for ban evasion and banned from the entire site? i am wondering if I as the mod of the sub do anything to help them.If they did it or not is a different matter anything to get them a word with Reddit is what I am asking.


r/modhelp 3d ago

Tools How to avoid similar pictures or videos being posted again?

7 Upvotes

I am at my wits end trying to avoid similar pictures or screenshots being posted again. When there is a viral meme or video on instagram it gets posted repeatedly by users who are not aware that it was posted before.
I tried using dupedown, but it doesnt seem to identify images when there is a slight change in pixels.

I am on Desktop


r/modhelp 3d ago

Users Someone is falsely reporting content

0 Upvotes

Someone is upset that we called them out for ableist behaviour, and are now falsely reporting posts that mention them, in hopes of the post being taken down. We can’t ban them because reports are anonymous, and banned users can still see and report content.
(I’m on iOS, other mods may be on other platforms. Platform isn’t relevant here.)

Sub is [r/TheAdamMcIntyre](r/TheAdamMcIntyre)

Screen recording of mod log


r/modhelp 3d ago

Tools Subreddit automatically preventing certain words from being posted (discord)

0 Upvotes

Hello, I'm a mod on a NSFW subreddit (r/hypnohookup), and have found that users are unable to submit posts containing the word "discord" in the text body. When creating a post that does so, a flag pops up that says "You may not have "discord" in your post body". I don't see a rule banning this in my AutoMod configuration, and there are no rules in "Automations" for "Post Guidance" either. For "Safety Filters", we do have "Crowd Control" set to on and moderate, and the Harassment filter on as well, but none of this seems to be creating this particular rule.

It feels like I'm missing some place where this automation/rule is being set up, but I'm having quite some difficulty finding it. I'm using Desktop, firefox/chrome, and checking both the old.reddit as well as new reddit access for automod, but just not finding what I'm looking for. Could anyone point me to the right place?

EDIT: Solved! Many thanks to u/amyaurora and u/thepottsy for their guidance below.


r/modhelp 3d ago

General Is it ethical for a moderator to publicly share a user's AI-generated User Summary?

0 Upvotes

I'm curious what other moderators think about this.

As I understand it, Reddit's AI-generated User Summary is a moderation tool intended to give moderators additional context about a user's activity and behavior when reviewing them.

Let's say a moderator takes that User Summary and publicly posts or screenshots it in the same subreddit, where thousands of regular users can see it, potentially while discussing or criticizing that specific user.

Even if the summary only contains information derived from publicly available Reddit activity, would you consider it appropriate or ethical for a moderator to publicly share it?

My concern is that there seems to be a distinction between information that users can manually find by browsing someone's public profile and an internal moderation tool that Reddit specifically provides to moderators. Regular users don't necessarily have access to the same generated summary.

I'm not necessarily asking whether this violates a specific Reddit rule. I'm more interested in the moderation ethics and expectations around tools like this.

Would you consider publicly sharing a user's AI User Summary:

  1. A legitimate use of publicly available information?

  2. An inappropriate use of a moderator-only tool?

  3. Acceptable only in certain circumstances, such as explaining a moderation decision?

  4. Something that should remain within the moderation team regardless of the circumstances?

I'm especially interested in hearing from moderators who currently have access to User Summaries and how you treat that information.

(Android.)


r/modhelp 4d ago

General New subreddit is being censored/restricted and I don't even know why?

0 Upvotes

I just made it 2 weeks ago. Sent a link to a friend on iOS. Screenshots aren't allowed here (???) so I'll copy/paste the message.

> Unreviewed Content: This community has not been reviewed and might contain content inappropriate for certain viewers. View in the reddit app to continue.

Followed by two buttons: "View in App" and "No, take me to home"

"View in App" leads to the reddit app, not the subredit. Both buttons lead to the same thing.


r/modhelp 5d ago

Tools Activating "Hold content for review" does not work

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3 Upvotes

r/modhelp 5d ago

General [Chrome] I can't repost to my own subreddit despite allowing reposts.

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0 Upvotes

r/modhelp 5d ago

Answered Automation priority

4 Upvotes

Desktop/Android

I'm. Trying to set up automations or automod to require body text in order to post but it seems like no matter what I do if the body is empty it just doesn't do the check for the body requirements.

The work around I came up for this was to require something in the title or Body with one rule then use another one to forbid the use of the word in the title in the making the body the only place that the word could exist.

But that means that the title has an arbitrary restriction on it purely just to force the user to type in the body.

I don't want to restrict what can be used in the title and changing the priority order of the automation doesn't seem to change anything.

I'm still learning automod and stuff so like is there an obvious solution in missing?


r/modhelp 5d ago

Answered How do I allow for custom report reasons?

3 Upvotes

Hello!

I know some communities have an option for users to select a custom report reason. Where do I go to enable this on my subreddit? I’m on iOS, and I just can’t find it in Mod Tools. I may be overlooking it 😅


r/modhelp 5d ago

General AI User Summary disappeared on iOS — any way to get it back?

0 Upvotes

I’m a moderator using the Reddit iOS app, and the AI-generated User Summary that used to appear when I tapped on a user is completely gone.

I’m opening the normal moderator user profile panel, and I still see:

Mod actions
Activity
User Mod Log
Edit User Flair
Ban User
Add Mod Note
Send Mod Mail

But the User Summary no longer appears at all.
I tested this on multiple users, including an account that is 9 years old with about 17.6k comment karma, so it doesn’t seem to be caused by low activity or a new account.

I used to see this feature regularly on iOS, and Reddit’s documentation still seems to indicate that User Summary is part of the mobile moderator profile panel.

Has anyone else lost this feature recently?
More importantly, is there any way to turn it back on, or is this currently a Reddit-side bug/A-B test?