Hi everyone, I’m troubleshooting an Allen-Bradley POINT I/O system and I’m stuck with a communication issue.
Hardware:
Allen-Bradley 1734-AENTR Ethernet adapter
Spectrum Controls 1734sc-IE4CH 4-channel HART analog input modules
Controller: 1769-L18ER-BB1B
RSLogix 5000
The AENTR is configured with IP address 140.168.0.165.
Initially, the AENTR had communication issues. After a power cycle, the AENTR LEDs are green and the device responds to ping. I can also access its web interface through the IP address.
However, Studio 5000 still shows the I/O modules as Faulted.
The main error I’m getting is:
16#0204 Connection Request Error: Connection request timed out
For example, one of the 1734sc-IE4CH modules shows this error under the Connection tab.
The physical AENTR shows:
Module Status: Green
Network Status: Green
PointBus Status: Green
System Power: Green
Field Power: Green
The 1734sc-IE4CH modules also appear powered, but Studio 5000 still reports them as faulted.
I also tried:
Power cycling the complete POINT I/O system
Using Reset Module from Studio 5000
Refreshing communication in Module Properties
Checking connectivity with ping
One thing I noticed is that the physical Spectrum Controls module has Series A / Rev C markings, while the Studio 5000 module definition shows:
Series: A
Revision: 1.001
Electronic Keying: Compatible
Connection: Data
Data Format: Analog with HART
Should I be changing the module revision/AOP configuration, or is this revision unrelated to the hardware Rev C marking?
What would be the correct way to troubleshoot the 16#0204 Connection Request Timed Out error when the AENTR itself is pingable and its LEDs are green?
Any help would be appreciated. Thanks!