Welcome to the attendance points Q&A! This thread will remain open as a resource for info about the new attendance point system effective July 27. Shoutout to [u/rio8envy7](u/rio8envy7) for suggesting this via modmail!
Comment below with any questions about attendance points. All are welcome to answer questions, but in order to keep this thread as a useful resource, please leave serious answers only and avoid speculation and hearsay. If you're an ASM or above and don't have yourself flaired as such, consider setting your flair before answering. Please also remember that photos/screenshots of internal Starbucks resources are not allowed on [r/starbucks](r/starbucks).
Frequently Asked Questions:
Q: How can I check how many points I have?
A: Ask your store manager or ASM. They can pull a report showing your points history.
Q: When do my points reset/expire?
A: Points stay with you for exactly one year and then they expire.
Q: If I leave early with my shift's or manager's permission, do I still get points?
A: At first, yes, but your manager should remove those points before processing payroll for that week. The only exception is if your manager adjusts your scheduled shift in Partner Hours (adjustments in the play caller app don't count).
Q: Do I still get points if I'm calling out sick?
A: You will not get points for calling out sick as long as you follow the call-out procedure outlined in the partner guide. If you're automatically given points for a shift that you properly called out of, your manager should remove them.