r/homesecurity • u/[deleted] • 20d ago

ADT problems, please help

[deleted]

4 Upvotes

70% Upvoted

11 comments sorted by

3

u/realdlc 20d ago edited 20d ago

Depending on which panel you have it may also be impacted by the alarm.com outage going on right now!

But nevertheless, if you can cut the AC power going into your panel, AND remove the panel's backup battery, all should go silent. Which system do you have?

EDIT: however doing this while armed will likely cause the alarm to sound when you pull it off the wall (if it is a Command or similar system). So be prepared for some noise. Here's instructions on replacing the battery on a Command so you know how to get it off the wall, and where the battery is. (If you have a command that is) https://help.adt.com/article/Battery-Replacement-Instructions-for-the-ADT-Command-Touchscreen-Panel

8

u/Talvace 20d ago

She did indeed make some noise but it is disabled now. Thank you!!

-7

u/Prestigious_Room169 20d ago

stop spreading lies and rumors. alarm.com has posted nothing about an outtage. thats a fast spreading rumor. this is more likely a cyber hack attack

4

u/earmot505 20d ago

Literally on the tech portal for adc they announced it.

3

u/realdlc 20d ago

This was the status page from ADC at the time I made the comment. Not a lie nor a rumor.

https://imgur.com/a/xNpSoS9

1

u/AnnualPurple104 20d ago

Unplug it, and remove the backup battery inside the metal can where the main alarm panel is located. Alarm panel is like the motherboard for the system, once you unplug battery then unplug the power cord for it, it will stay off and not have to worry about it. If the key isn’t on top of the metal can, or already in key hole, then get a flat head screw driver, and right by the key area your going to use the flat head to pop it open. It’s not hard to do.

1

u/chadfcker 20d ago

ADT panels can all be unplugged .. but go behind them take them off the wall and pulll out the battery and the power wire.

1

u/Square-Ad-6721 20d ago

It’s yours. You can destroy it if you want.

1

u/Theresnowayoutahere 20d ago

Yes, disconnect the power and battery and it’s dead. Source: I owned an alarm company for 40 years