r/legal • u/Lnsky0006 • 15h ago
Advice needed Hairstylist charging me for an appointment that I arrived to but she still had someone in her chair, thoughts? Texas
This was for a 30 minute appointment to have a gloss applied during my lunch hour.
I showed up 5 minutes early hoping she was running on time and could see me then but no worries if she couldn’t. 5 minutes after the start of our appt she was no where to b e seen so I asked the other girls in the salon if they had seen her, they said text her. I texted her and she comes running out of the back telling me she’s running 10 minutes late.
20 minutes into our appt she texts me that she is ready, I was outfront waiting in my car, I come back in and she is still with the client talking and waiting for payment.
I tell her I will have to reschedule and she freaks out and says she will still charge me that I agreed to wait. I said no our appt was for 30 minutes and we are 25 minutes past the appt I have meetings and need to go.
i liked this stylist so the way she chose to handle this was disappointing because now I have to find another stylist. had she just been like sorry let’s get you something on the books I would have continued to see her.
I disputed the charge but expect her to fight it at which point I would like to take it to small claims court. The charge was only $45 but it is more the principle of the matter than anything.
I’m a busy working Mom, my time is valuable. I had a business trip that I needed to look nice for, I had to scramble and find another stylist which had Costs associated with it. But more than anything it is just that people working in the personal care service industry seem to think this kind of thing is okay.
If it had been a 2 hour appointment that I did t wait for I would see that she is out time and money.
bit of you are running 25 minutes late into a 30 minute appointment im just getting her back on schedule at that point.
Is this charge enough to take to small claims court? Should I add the difference for her service and the new service or gas and my time to the claim so it does meet the minimum threshold?
I do not need the money, I just want her to think twice before doing something like this again. She rents a chair so there is no one I can complain about to in the salon.
im willing to lose money with the filing and court costs. And im willing g to spend the time and pursuing this because it is a matter that of principle.
I have my text to her and asking where she was and her text back saying she was ready 20 minutes into the appointment, is this enough to prove my case? And can also get my car data showing I was there.
