r/Dell 23d ago

Dell Monthly Buying Advice Thread!

1 Upvotes

Welcome!

Please post all requests for help regarding buying laptops in this thread. Individual posts of this nature may be removed at the moderators' discretion.

Some good starter tips would be to,

  1. State what laptop you are interested in buying (if applicable)
  2. State what you will be using it for (e.g. word processing, internet browsing, intensive gaming, etc.)
  3. State what country you are located in, as well as your province/state.

Everyone is encouraged to help!


r/Dell 6h ago

Help Dell precision 5550

Enable HLS to view with audio, or disable this notification

2 Upvotes

Dell Precision 5550 reaching these levels under load according to HWiNFO. Normal behavior or something to fix?"


r/Dell 6h ago

Dell precision 5550

Enable HLS to view with audio, or disable this notification

2 Upvotes

Dell Precision 5550 reaching these levels under load according to HWiNFO. Normal behavior or something to fix?"


r/Dell 7h ago

Help Is this a good laptop to buy?

Post image
2 Upvotes

I won't do any coding nor gaming, just basic usage and da vinci resolve usage (basic subtitles adding and basic editing)


r/Dell 3h ago

Keys not working

1 Upvotes

I have an Inspiron 15 '3511 laptop that I bought in 2023 , Suddenly 6 or more keys stopped working then after some days they started working and it goes for months and now even 5 more keys stopped working line 1,0,g,h,window , scroll down and so on , I was facing trackpad issues but they fixed it as my laptop was under guarantee but now when I even call for general queries I only get one reply my laptop is not under guarantee....what to do?? Do I need to change just specific keys or whole keyboard


r/Dell 3h ago

Discussion Laptop recomendation for rendering/modeling

1 Upvotes

i did this render a while ago in a desktop, ryzen 3600 & rtx 4060, but i was considering a professional looking laptop to work 3d models and render, using autodesk suite and blender, i saw a dell precision 5480 for 800 usd, refurbished, Core i7-13800H rtx a1000, is it good or should i consider something else


r/Dell 8h ago

Dell & Samsung: please make a professional 24-inch 4K 120Hz monitor

Thumbnail
2 Upvotes

r/Dell 9h ago

Help Hello, I own an Inspiron 7640 16 inch with the rtx4060. It came in the box with the 130w USB-C charger and it heats up the left palm rest to the point where it starts burning my hand. Will buying the 4.5 x 3mm barrel plug charger solve this issue? (130w 19.5V 6.67A)

2 Upvotes

Even under full load the right side palm rest is only slightly warm, while on the left i can't even use the keyboard properly.

Thank you


r/Dell 7h ago

Help Dell bootloop problem

Enable HLS to view with audio, or disable this notification

1 Upvotes

Help, i cant turn on my dell Inspiron 3847, and the screen didnt show up, and its bootloop just like that, how can i fix that?


r/Dell 8h ago

Help Dell monitor shows no display

1 Upvotes

When I first got it and my pc (which this is my first pc) I was setting up my pc and the display suddenly stopped working I noticed that I could see it when I shined a light on it but I ultimately gave up and just used my tv as a monitor which isn't preferred.

Anyways recently I tried to use the dell monitor once again and it worked just fine for the duration I was using it but I come back to use it again and the same problem except I'm not sure if I can see it with the light. It just flashes a display then goes black when I turn it on


r/Dell 13h ago

Help GPU Upgrade for Dell Precision 5680 5690

2 Upvotes

I'm looking for an NVIDIA RTX 3500 Ada or RTX 4000 Ada GPU board to upgrade my Dell Precision 5680. I've searched eBay and AliExpress but haven't been able to find one.

If anyone knows of a store, supplier, or website that sells these GPU boards, I would really appreciate the recommendation.

Thank you!


r/Dell 10h ago

Help Dell Command | Configure - HttpBootProfile imports but URL and certificate thumbprint are missing

1 Upvotes

Hi all,

I am trying to deploy a “BIOSConnect - HttpBootProfile” using Dell Command | Configure.

The “HttpBootProfile.xml” command reports that it has been imported successfully, and the certificate appears to be present in the BIOS. However:

The URL from the XML file is not added to the HTTP(s) Boot URL section.

The certificate thumbprint is not displayed in the BIOS, although I am given the option to delete the certificate.

If I run the following command, the exported XML contains both the correct URL and the certificate:

“cctk HttpBootProfile –Get”

The URL points directly to a valid “.efi” file.

If I manually enter the same URL and import the same certificate through the BIOS, HTTPS Boot works correctly. I have also confirmed that HTTP(s) Boot is enabled and set to Manual Mode before applying the XML profile.

Has anyone successfully deployed a “BIOSConnect - HttpBootProfile” using Dell Command | Configure?

Thanks in advance,

Max


r/Dell 15h ago

Discussion Query related warranty extension of laptop

2 Upvotes

I am ant to extend the warranty of my laptop Dell g15 5530 ,laptop is just a month old.Ive contacted dell related to it they shared quotation of about 15000 rupee for extension for 2year basic hardware support.Im wondering if it's really worth or I can negotiate about it.


r/Dell 11h ago

Help pls help me. dell extreme rugged 7404 laattitude

1 Upvotes

it does not have an os. the battery is broken and needs constant power. i tried different os on it and all failed. today i tried loading windows 10 on it but it just shows. preparing one time boot menu and a bar underneath which is half full. what do i do.. pls i wanna rescue this laptop


r/Dell 12h ago

Help Dell Latitude 5550 Bluetooth Driver Issue

1 Upvotes

Anyone had issue with the bluetooth on these laptops? I have a weird one, with bose headphones in Windows 11. They'll be connected fine for ages, then suddenly, they'll disconnect and sound will disappear. Eventually Windows 11 sorts itself out and it all comes back.

I've got it down to being the bluetooth. Confirmed this from another odd and related issue. You'll be on battery and using the bluetooth headphones. You'll then plug in power and the issues kicks in. However, if you disconnect the headphones first, then plug power in, then connect the bluetooth headphones after, its all fine.

So its pointing to being a bluetooth issue.


r/Dell 13h ago

Help Need Help Dell Latitude 3380 i5-7200U Touch — No POST / No Bootable Device. Any ideas?

1 Upvotes

A few years ago I bought a **Dell Latitude 3380 (i5 7th gen, touchscreen)**. It worked normally for a few months, but then it started randomly shutting down and immediately turning back on. I suspected the charger, but tested it and it was fine.
Eventually, it shut down again and **wouldn’t boot normally anymore**. At that point it could still enter BIOS, the touchscreen worked, the fan spun, and it charged normally, but BIOS reported **“No bootable device detected.”**
I tried multiple known-working HDDs/SSDs, but none worked, so I eventually put the laptop away for about a year. A technician told me the motherboard needed to be replaced.
Now I took it out again, and the situation has gotten worse: **it no longer even displays BIOS.** The power button lights up and the laptop appears to power on, but the screen stays black. However, the **Dell LCD self-test works (D + Power)** and the screen cycles through colors normally.
The battery and RAM are installed, and the charger works. I haven’t been able to find a replacement motherboard in Lahore/Pakistan so far.
**Does anyone have any ideas what could cause this, or know where I could find a cheap replacement motherboard for a Latitude 3380 in Pakistan?** I’d really like to try fixing it rather than throwing it away.


r/Dell 14h ago

Help how do i fix

Post image
1 Upvotes

the top of my dell towers cover won’t align back into place. none of the hooks/teeth look abnormal, i’m putting the panel on as said by google. is it okay to leave it with a small gap in the top? pls lmk its my first computer so im kinda freakin out


r/Dell 14h ago

Help Credibility of Gemini's suggestion on longer battery life

Thumbnail
1 Upvotes

r/Dell 14h ago

Discussion Beware buying laptops from Flipkart / Dell: Stuck with a dead-on-arrival ₹46k lemon

0 Upvotes

@DellCares @FlipkartSupport Advanced Resolution Team is completely useless. Refusing accountability for a dead-on-arrival laptop . Absolute worst support ever. Escalate this to someone with actual authority for a refund now.


r/Dell 19h ago

Discussion Pro 5 Series 14 vs Pro Precision 5 14 vs Pro Precision 5 14S

2 Upvotes

Number one, the naming is just ridiculous. I'm coming from a Latitude 7440 and want to get something in the same form factor with a good CPU and replaceable memory. I'm trying to decide between these 3, but it isn't obvious what the differences are. The Pro 5 Series 14 and the Precision 5 14S seem to be just about the same, except that the 14S has additional CPU options that include a better iGPU (Intel Arc).

The Pro Precision 5 14 on the other hand supports a discrete GPU, which I don't need, but it looks like it has better cooling (2 heat pipes vs 1 in the other 2). They all have the new Intel Panther Lake CPUs and LPCAMM2 memory, but I'm just curious about performance differences given the thermal configurations. Will the Pro 5 14 and Precision 5 14S throttle frequently? Anyone have any of these laptops and have feedback on them?


r/Dell 20h ago

Discussion Dell not honoring warranty for image retention!! AW2723DF

Thumbnail
gallery
3 Upvotes

So my Alienware AW2723DF has some pretty noticeable image retention. LCD Conditioning seems to clear it temporarily, but I can still see the retained image during the monitor diagnostic mode.

I can literally still see old windows/UI and even the Alienware logo faintly stuck on the screen after I switch to something else. the ghost image stays on the actual monitor.

I contacted Dell since it’s still under warranty, but they’re basically telling me image retention isn’t covered and that they consider image retention to be physical or cosmetic damage, which is BS. However, I’ve repeatedly asked the agent to show me the warranty terms or policy that actually support the statement, and the agent has basically just ignored the question and repeatly telling me the same thing.

What annoys me is I asked them to show me where in the warranty/policy it actually says image retention isn’t covered, and they never really answered that.

Has anyone else had this happen with an Alienware IPS monitor? Did Dell replace urs or did they also deny it?


r/Dell 17h ago

Help Dell laptop

1 Upvotes

I have an old dell inspiron 15r 2013 non touch screen , and the screen resolution is so bad , can I replace it with one that has higher resolution


r/Dell 19h ago

Help Guys I have a Dell Latitude 7420 can i use a hp charger to charge it !?

0 Upvotes

Type-c charger (65w)


r/Dell 20h ago

Help Ugh how do I remove these ball pen marks?

Post image
0 Upvotes

I just can't remove them lol. Tried all alcohol microfiber permutations.


r/Dell 1d ago

Help Alienware AW2725Q RMA nightmare – damaged replacement, weeks of delays, now told to “just clean it”

2 Upvotes

Hi,

I bought an Alienware AW2725Q (27” 4K QD-OLED) in June 2025.

After a short time of careful use I noticed blue smudges/lines on the panel. I’ve babied this monitor since day one, only ever cleaning it with distilled water and a microfibre cloth. I contacted Dell support and followed all their steps (Pixel Refresh, built-in self-test and even tried 70% isopropyl alcohol mixed with 30% distilled water). The issue remained, so they approved a refurbished replacement under warranty.

The replacement arrived on 13th August already damaged. The box had multiple holes in it which at first made me suspicious, so I took photos before even attempting to open it. Once opened I found:

. Long blue lines

. Incorrect screen placement (sharp to the touch on the top left and bottom right)

. Hard brown gunk (top and side of the monitor)

. Heavily scratched stand

I reported it the same day. That defective unit has now been sitting in my hallway for over two weeks waiting for collection.

Dell have repeatedly said “allow 1-2 business days” or “72 hours” for weeks. I’ve been passed between agents, told contradictory things, and now a new agent is claiming the original blue smudges can just be cleaned (even though I already cleaned it properly at the start and their own tech team accepted it as a defect).

They also say they cannot offer a refund because I bought it from a retailer, and any future replacement will only be another refurbished unit from service stock.

More than 31 days, two faulty monitors and no clear resolution, I’m exhausted. This is my last resort as it feels like I’m just being thrown around in circles with nothing ever actually getting resolved.

Anyone have any advice?