Sorry not as quick as I thought - got locked in on the rant 😂😂
Huge storm swept by yesterday that was pretty intense. Lighting hit super close to my customers property - they get an error 91 on the thermostat for loss of communication. Okay perfect hopefully just a quick breaker reset.
Turn each breaker off waited 10-15 minutes, flipped the air handler breaker on first, then the condenser. No luck.
Tested VDC at the air handler 12vdc - excellent, behind the thermostat 12vdc - excellent, took low voltage apart outside and tested it and got 12 vdc - excellent, connected it back up and immediately loss 12vdc and nothing coming out of the control board. Perfect, quick and easy - let me order them a new board.
Part #: CNT06103
Condenser Model: 4TWZ0048A1000AA
Well, Trane decided they were gonna discontinue that part with no back up parts as of 07/23/2026. I called Trane, American Standard, look at online supply houses - even fucking eBay out of curiosity.
Absolutely none anywhere. Which left me having to give an estimate. Really shitty feeling knowing you’re trying but due to manufacturing decisions makes you just feel bad in a way.
Make a backup board, shit make a 24v harness so I can make it non communicating. Something to help this old couple out.
End of the day, I brought them a portable and provided them options. Come on Trane…