r/askdfw • u/This-Mention-1719 • 1h ago
Driving/Licenses/Local Gov't Family member in Dallas County Jail West Tower – any insight?
A family member of mine is currently in the West Tower of Dallas County Jail. I just recently got in contact with him through Smart Communications and yesterday he sent me the information to set up the phone account so he could call me. I added money to the account, but I still haven’t received a call from them.
Has anyone had a family member in West Tower or been there themselves? I’m mostly wondering what the conditions are like and how often they actually get access to the phones. Is it normal to go a day or two without being able to call even when there’s money on the account?
I’m just worried about them and want to know that they are okay. Any insight from someone familiar with West Tower would be appreciated.